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City Chic Collective (CCX) investor relations material

City Chic Collective AGM 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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AGM 2025 summary13 Nov, 2025

Opening remarks and agenda

  • Chairman welcomed shareholders, confirmed quorum, introduced directors, officers, auditors, and share registrar representatives, and outlined the meeting's structure and agenda.

  • Meeting was recorded and webcast for those unable to attend in person.

  • Chairman addressed the impact of ultra-fast fashion competitors like Temu and Shein, highlighting significant disruption in the retail sector.

Financial performance review

  • Achieved a AUD 14.8 million underlying EBITDA turnaround, moving from a loss of AUD 8.4 million in FY24 to a profit of AUD 6.4 million in FY25.

  • Group revenue grew 2.3% year on year, with ANZ business delivering 15.2% revenue growth in the second half.

  • Online sales rose 10.9% (H2 +17.8%), and comp store sales up 8.4%.

  • U.S.A. business became profitable after operational transformation, despite revenue reduction from the Avenue business sale and tariff-related stock reductions.

  • Cost reductions of AUD 22.3 million achieved over two years, with an additional AUD 1 million targeted for the current year.

Strategic initiatives and plans

  • Strategy focused on amplifying customer engagement, revitalizing product assortment, and simplifying operations.

  • Net Promoter Score reached 71, indicating strong customer satisfaction.

  • Store-to-door initiative enabled in-store customers to access full online assortment, generating significant incremental volume and annualizing at the equivalent of 5 new stores.

  • Expansion on Maya Marketplace and upcoming launch on Belk Marketplace in the U.S. targeted for Q3/1H FY26.

  • Six to eight new stores planned for FY26, with opportunity for up to 120 stores in ANZ over five years.

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Frequently asked questions

City Chic Collective Limited, retails plus-size clothing for women under the CITY CHIC brand in Australia, New Zealand, the United States, Canada, the United Kingdom, and rest of Europe. It offers fashion collections of apparel and accessories primarily in the areas of dresses and gowns, swimwear, tops and outerwear, bottoms, activewear/yoga/fitness apparel styles; footwear comprising sneakers/flats/heels or boots; and accessories that consist of jewelry, belts, handbags, hats/scarves/gloves/rain wear/fashion optics. The company also operates a Website. City Chic Collective Limited has strategic alliances with FullBeauty Brands Inc. City Chic Collective Limited was founded in 1996 and is headquartered in Alexandria, Australia.

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