Commonwealth Bank of Australia (CBA) H2 2024 earnings summary
Event summary combining transcript, slides, and related documents.
H2 2024 earnings summary
1 Feb, 2026Executive summary
Maintained focus on customer support, community protection, and economic stability, providing 132,000 tailored payment arrangements and expanding no-interest credit access to over 6 million Australians.
Kept all regional branches open, invested over AUD 800 million in fraud and cybercrime prevention, reducing scam losses by more than 50%.
Lent AUD 39 billion to businesses and helped 120,000 households buy homes, with Moody's rating among top five global banks for financial strength.
Paid AUD 8 billion in dividends, benefiting over 13 million Australians, and maintained #1 market share in retail and business transaction accounts, household deposits, and home lending.
Supported economic growth with 11% business lending growth and 74% increase in sustainable lending to AUD 7.4 billion.
Financial highlights
Statutory profit from continuing operations was AUD 9.5 billion; cash profit (NPAT) was AUD 9.8 billion, down 2% year-over-year.
Operating income was flat at AUD 27.2 billion, with expenses up 3% to AUD 12.2 billion due to inflation and technology investment.
Net interest margin declined 8bps to 1.99% as deposit competition and funding costs offset hedging returns.
Full-year dividend increased to AUD 4.65, up AUD 0.15, with payout ratio at 79%.
Customer deposit funding ratio reached 77%, up from 75% last year.
Outlook and guidance
Expecting GDP growth recovery and rebound in disposable income over the next 12 months, but anticipate further increases in arrears due to continued pressure on household disposable incomes.
NIM benefit from replicating portfolio unlikely to match 2024 levels in 2025; margin headwinds expected from deposit mix and competition.
Inflation moderating, but critical to return to target band; unemployment expected to rise modestly.
Remain focused on supporting customers, maintaining strong capital, and investing in franchise.
Bank expects to maintain strong capital and funding positions, targeting a post-dividend CET1 ratio above 11%.
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