Doxee (DOX) Investor presentation ISMO Parigi summary

Company overview and market position

• European cloud technology vendor specializing in CCM, CXM, IXM, digital archiving, and trust services for regulated markets, with 200+ clients and €31.1M revenue in 2025.

• Operates across Europe with a strong presence in Italy, Germany, Austria, Czech Republic, and Slovakia.

• Recognized as a leader in CCM by multiple industry analysts, including SPARK Matrix and Aspire, with consistent accolades from 2019 to 2025.

• Serves major clients in utilities, telecom, banking, insurance, and the public sector.

• Completed a strategic turnaround in 2025, returning to profitability and reducing net debt.

Market opportunity and trends

• Addressable European market projected to exceed €4B by 2030, with double-digit growth in CCM, CXM, and trust services.

• Market growth driven by regulatory changes, digital sovereignty, AI adoption, and demand for centralized communication platforms.

• Focus on large regulated enterprises, bridging core enterprise systems with customer-facing communications.

• Adjacent markets in CXM, CP, CDP, and trust services expected to outpace core CCM growth.

Strategic vision and execution

• Vision for 2030 is to be the EU sovereign platform for AI-powered personalized enterprise communication.

• Strategy centers on three segments, four regulated industry verticals, and geographic expansion in Italy, DACH, and France.

• Four execution pillars: go-to-market, platform innovation, technology/operations/compliance, and people/culture.

• Platform evolution prioritizes agentic architecture, AI/ML integration, and cloud-agnostic delivery.

• Emphasis on regulatory compliance, enterprise-grade infrastructure, and flexible operating models.