Doxee (DOX) Investor presentation summary

Company overview and market position

• European technology leader in cloud-native platforms for CCM, CXM, IXM, and Digital Trust Services, serving highly regulated industries with over 200 customers and 9+ billion communications annually.

• Strong European presence with branches in Italy, Austria, Germany, Slovakia, and Czech Republic; 149 employees and €31.1M revenues in 2025.

• Recognized as a market leader by Gartner, Forrester, Aspire, Celent, IDC, and Madison, with a robust partner ecosystem including major tech and consulting firms.

• Holds B Corp certification and multiple ISO certifications, demonstrating commitment to ESG, security, and compliance.

Product offering and customer impact

• Unified platform covers customer data transformation, automated communications, eInvoicing, eArchiving, and trust services, supporting omnichannel engagement and regulatory compliance.

• Deep integration with client processes in telecom, utilities, banking, insurance, and public sector, offering tailored solutions and high customer retention.

• Success cases include significant operational improvements and customer engagement for Engie, TIM, Bayern LB, AXA MPS, and INPS, with measurable reductions in churn, costs, and support inquiries.

Financial performance and key metrics

• FY 2025 revenues grew 17% YoY to €31.1M, with EBITDA up 113% to €6.3M and net income turning positive at €0.4M.

• Gross margin increased 33% due to direct cost optimization; net financial debt reduced to €14.3M from €19.3M in 2024.

• Recurring revenues represent 72% of total, with a 98% net retention rate and strong commercial pipeline.

• R&D investments at 15% of revenues, focused on AI and data-driven platform evolution.