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Dropbox (DBX) Q4 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Dropbox Inc

Q4 2024 earnings summary

29 Dec, 2025

Executive summary

  • Fiscal 2024 revenue grew 1.9% year-over-year to $2.548 billion, with Q4 revenue up 1.4% to $643.6 million and 18.22 million paying users at year-end.

  • Non-GAAP operating margin for 2024 was 36.4%, with Q4 at 36.9%; non-GAAP gross margin was 84.0% for the year and 83.1% in Q4.

  • Free cash flow for 2024 was $871.6 million, up from $759.4 million, with Q4 free cash flow at $210.5 million.

  • Launched AI-powered Dash for Business in October 2024, focusing on transitioning from FSS to AI-driven growth.

  • Repurchased 49.5 million shares for $1.2 billion in 2024; new $1.2 billion share repurchase program authorized, with $1.4 billion available as of year-end.

Financial highlights

  • Q4 GAAP net income was $102.8 million, down from $227.3 million year-over-year due to workforce reduction expenses and prior year real estate gain; non-GAAP net income was $222.6 million, up from $170.8 million.

  • Average revenue per paying user was $140.23 in Q4, up from $139.05 sequentially.

  • Total annual recurring revenue (ARR) reached $2.574 billion, up 2% year-over-year.

  • Cash, cash equivalents, and short-term investments ended at $1.6 billion, with total liquidity of $2.6 billion including undrawn term loan.

  • Free cash flow margin for 2024 was 34.2%.

Outlook and guidance

  • FY25 revenue guidance is $2.465–$2.480 billion, with a $18 million currency headwind and a 150 basis point headwind from FormSwift.

  • Non-GAAP operating margin for 2025 projected at 37.5–38.5%; gross margin expected at ~82%.

  • Unlevered free cash flow for 2025 expected at or above $940 million, including $47 million in one-time items; CapEx expected at $25–30 million.

  • Q1 2025 revenue expected between $618–$621 million, with a $3 million currency headwind.

  • Paying users projected to decline by 1.5% (about 300,000), half due to reduced FormSwift investment.

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