Elis (ELIS) CMD 2025 summary

Strategic pillars and business model

• Strategy is built on four pillars: sustainable services, operational and commercial excellence, consolidation of current positions, and geographic/network expansion.

• Circular economy and CSR are embedded across all operations, driving value for stakeholders and decoupling growth from resource use.

• Diversification by product, sector, and geography underpins resilience and growth, reducing reliance on any single segment.

• Rental and service-based models offer cost, sustainability, and compliance advantages, supporting customer retention.

• Emphasis on value creation for shareholders through disciplined execution and innovation.

Sustainability and circular economy

• 69% of turnover is aligned with the EU Taxonomy for circular economy activities.

• 2030 climate targets validated by SBTi: -47.5% Scope 1 & 2 and -28% Scope 3 emissions vs. 2019.

• Textile recycling rate targeted at 18% by 2025; currently at 79.6% for specific segments.

• Achieved 48% water reduction since 2010, aiming for 50%; energy and detergent use also significantly reduced.

• Recognized by leading ESG rating agencies, including CDP A List and EcoVadis Platinum.

Operational and commercial excellence

• Operates 370 laundries and 120 dispatch centers in 31 countries, supported by 160 expert engineers.

• Achieves 2%-3% annual productivity gains in flat linen and workwear since 2007.

• Investments focus on capacity, automation, robotics, energy efficiency, and working conditions.

• Developed proprietary logistics, pricing, and digital tools (e.g., RFID, route optimization) to enhance efficiency and service quality.

• Training and best-practice sharing institutionalized through Elis Academy and cross-country teams.