Elis (ELIS) CMD 2025 summary

Strategic pillars and business model

• Strategy is built on four pillars: sustainable services, operational and commercial excellence, consolidation of current positions, and geographic expansion.

• Circular economy and CSR are embedded across all operations, driving value for stakeholders and decoupling growth from resource use.

• Innovation in recycling, product design, automation, and digitalization supports differentiation and operational efficiency.

• Diversification across activities, markets, and geographies has increased since 2015, reducing reliance on any single segment.

• Rental and service-based models offer cost, sustainability, and compliance advantages, supporting customer retention.

Sustainability and CSR commitments

• 69% of turnover is aligned with the EU taxonomy for circular economy, with a target of 80% textile recycling by year-end.

• Achieved 48% water reduction since 2010, targeting 50%, and significant progress in health and safety.

• Climate strategy aims for a 47.5% reduction in Scope 1 and 2 CO2 emissions and 28% in Scope 3 by 2030, SBTi-validated.

• Recognized by major ESG rating agencies, including CDP A List and EcoVadis Platinum, and multiple sustainability awards.

• Sustainability is integrated into financial tools and is a key differentiator for talent attraction and customer partnerships.

Operational and commercial excellence

• Industrial network spans 31 countries, 370 laundries, and 120 dispatch centers, enabling high productivity and resilience.

• Continuous productivity gains of 2%-3% annually in flat linen and workwear, supported by automation, innovation, and centralized investments.

• Energy, water, and chemical consumption reduced by up to 52% over 15 years; logistics optimized with proprietary software and alternative fleets.

• Sales organization structured by customer size and sector, with digital pricing tools and a robust training academy to drive performance.

• Pricing power and customer retention are supported by premium service, with churn mainly due to price sensitivity in certain markets.