Eventbrite (EB) Q4 2024 earnings summary

Executive summary

• Q4 2024 revenue reached $76.5 million, at the upper end of guidance, with adjusted EBITDA of $6.5 million and a net loss of $8.4 million; paid ticket volume was 21.6 million, down 10% year-over-year, and total tickets sold were 72 million.

• The elimination of organizer-side listing fees in September 2024 led to improved creator acquisition, event volume, and ticket transactions, but also impacted revenue mix and margins.

• Eventbrite Ads revenue grew 35% in Q4 and 83% for the full year, with creators using ads selling four times more tickets than those who did not; 8,000 creators used Ads as of December 2024.

• 2025 is positioned as a transition year, with a focus on expanding consumer reach, deepening creator engagement, and strengthening marketplace monetization.

• Eventbrite operates a global events marketplace with 89 million average monthly users and distributed 270 million tickets in 2024.

Financial highlights

• Q4 revenue was $76.5 million, down 13% year-over-year; ticketing revenue was $70.4 million (down 10%) and marketplace revenue was $6 million (down 35%).

• Gross profit for Q4 was $52 million, with a gross margin of 68.2% versus 70.1% a year ago; full-year gross margin was 65.2%.

• Q4 net loss was $8.4 million (11% margin), compared to a net loss of $900,000 in Q4 2023; full-year net loss was $15.6 million, improved from $26.5 million in 2023.

• Adjusted EBITDA for Q4 was $6.5 million (8.5–9% margin), down from $8.8 million in the prior year; full-year adjusted EBITDA was $35.1 million (11% margin), up from $28.7 million in 2023.

• Cash, cash equivalents, and restricted cash totaled $416.5–$465 million at year-end, with available liquidity at $230 million and total debt at $237–$241 million.

Outlook and guidance

• Q1 2025 net revenue is expected to be $71–$74 million, with adjusted EBITDA margin in the mid-single-digit percent range.

• Full-year 2025 net revenue is projected at $295–$310 million, with adjusted EBITDA margin in the mid-single digits, reflecting a $20 million revenue headwind from organizer fee elimination.

• Paid ticket volume is expected to return to growth in the second half of 2025, with continued growth in Eventbrite Ads.