Falabella (FALABELLA) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
9 Jul, 2026Executive summary
Achieved strong operational and financial performance in Q3 2024, with all five business lines improving results and a focus on customer experience, profitability, and omnichannel strategy.
Consolidated revenues rose 5.8% year-over-year to $3,169 million, with net income of $97 million and EBITDA margin of 11.6%, the highest since 2021.
E-commerce strategy delivered robust growth, with online GMV up 15% to $674 million and over 40% of sales now through digital platforms.
Banking operations saw improved risk metrics and portfolio growth in Chile, with consolidated NPL ratio at 3.6% and continued leadership in current accounts.
Selective physical expansion continued, including new IKEA and Sodimac stores, and Mallplaza's capital increase was completed.
Financial highlights
Total revenue rose 6% year-over-year to $3,169 million, led by Home Improvement (+7%), Falabella Retail (+9%), and Tottus (+12%).
Gross profit expanded 20% year-over-year to $1,186 million, with gross margin improving to 37.4% from 33.1%.
EBITDA grew 82% year-over-year to $368 million, with an EBITDA margin of 11.6%, up from 6.7% in Q3 2023.
Net profit reached $97 million, a significant turnaround from a $5 million loss in Q3 2023.
SG&A/revenue ratio improved to 29.8% from 30.7% a year ago, reflecting operational efficiency.
Outlook and guidance
Entering a new phase focused on sustainable and selective growth, leveraging brand strength, omnichannel capabilities, and ecosystem development.
S&P revised outlook from Negative to Stable, maintaining a BB+ rating due to improved operating performance.
Expect continued portfolio expansion in banking, especially in Chile, with risk metrics at historical levels.
Planning for 2025 includes growth in Sodimac Mexico, Tottus and Sodimac in Peru, and further digital banking and e-commerce consolidation.
Positive trends in Peru and Chile expected to continue into Q4, with strong holiday season anticipated.
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