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Falabella (FALABELLA) investor relations material
Falabella Q3 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q3 2025 earnings summary11 Nov, 2025
Executive summary
Revenues increased 10% year-over-year to $3,248 million, with net income up 84% to $167 million and EBITDA margin reaching 13.2%, reflecting strong operational discipline and ecosystem synergies.
Retailers achieved solid topline growth in 3Q25, with total online GMV up 17% year-over-year, reflecting strong momentum across key brands.
Omnichannel strategy and disciplined execution drove efficiency and profitability, supporting operational resilience.
The digital banking segment expanded, with loan portfolio up 21% year-over-year to $7.4 billion and over 790,000 new accounts and credit cards opened.
Fitch upgraded the group's credit rating to Investment Grade (BBB-), citing improved profitability and financial strength.
Financial highlights
Total revenue: $3,248 million (+10% YoY); EBITDA: $430 million (+25% YoY, 13.2% margin); Net income: $167 million (+84% YoY, 5.1% margin).
Online GMV grew 17% year-over-year, with notable increases in Chile, Peru, and Colombia.
Cash (non-banking): $1,393 million; Net financial debt (excl. banking): $2,263 million (-27% YoY); Net financial debt/EBITDA (non-banking): 1.8x.
EBITDA margin improved across all five growth engines, with SODIMAC and Banco Falabella showing the highest margins.
Gross profit: $1,243 million (+11% YoY, 38.3% margin); SG&A expenses up 5% YoY.
Outlook and guidance
Optimism for year-end driven by strengthened logistics, digital capabilities, and a robust commercial proposition, aiming for a strong holiday season.
Positioned to innovate and expand the ecosystem, leveraging omnichannel capabilities for future growth.
Continued focus on omnichannel integration, competitive pricing, and unique customer experiences.
Digital Bank loan portfolio growth drivers
Online channel seller growth strategy
Mallplaza $570M investment focus
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Frequently asked questions
Falabella S.A. is a Chile-based retail company that operates in various sectors, including department stores, home improvement, supermarkets, financial services, and e-commerce. With a strong presence in Latin American markets such as Chile, Peru, Colombia, and Argentina, Falabella offers a diverse range of products through its retail brands, including clothing, electronics, furniture, and home goods. The company also provides banking and financial services through Banco Falabella and offers e-commerce platforms to enhance customer accessibility and convenience. The company is headquartered in Santiago, Chile, and its shares are listed on the Santiago Stock Exchange.
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