FedEx (FDX) Citi’s 2026 Global TMT Conference summary

Strategic transformation and financial targets

• Focused on achieving $6 billion in free cash flow and double-digit earnings growth by CY 2029, with modest revenue growth driven by transformation initiatives.

• Cost reduction programs, including DRIVE and Network 2.0, have removed billions from the cost structure and integrated previously separate networks, with 62% completion expected by year-end and full integration by next year.

• Technology and digital twin modeling were essential for network integration and efficiency gains.

Technology, AI, and data-driven innovation

• Generates 2 PB of data daily, fueling AI initiatives that enhance efficiency, differentiate services, and create new value streams.

• AI has reduced aircraft maintenance research time by 90% and improved delivery time precision by 50%.

• Computer vision and AI tools reclaim tens of millions in surcharge revenue annually and enable predictive, real-time supply chain visibility.

• Physical AI, including advanced robotics for truck loading/unloading and autonomous vehicles, is being deployed at scale, with new business opportunities in supply chain operating systems.

Customer solutions and new business models

• High-value B2B verticals like healthcare, automotive, and aerospace benefit from enhanced supply chain visibility and predictive inventory management.

• SenseAware and Surround technologies provide real-time environmental and location data for high-value shipments, with 40% adoption among healthcare customers.

• Dataworks initiative leverages proprietary data to offer insights, customs clearance, and supply chain orchestration platforms, now including a contract with the U.S. Army.

• Retail Momentum Index, developed with Dun & Bradstreet, predicts U.S. retail sales six weeks in advance.