Fidelity National Information Services (FIS) Goldman Sachs Communacopia + Technology Conference 2026 summary

Business performance and strategic focus

• Banking business is performing at the high end of expectations, with margin expansion and increased free cash flow year-to-date.

• Focus remains on execution, revenue growth, margin expansion, and improving quality of earnings by reducing acquisition and integration costs.

• Technology spend in banking continues to grow 7%-8% annually, with emphasis on digital assets, deposit gathering, and AI-driven efficiencies.

• Cybersecurity, fraud prevention, and modernization are key priorities, with ongoing investments in AI and digital currency capabilities.

• Large financial institutions and community banks are served differently, with tailored solutions for each segment.

AI, partnerships, and product innovation

• Partnership with Anthropic is progressing, with the first AI agent for AML and SAR filings launching at BMO and Amalgamated by year-end.

• Broader rollout and revenue generation from AI agents expected in 2027, with expansion into credit and debit card dispute automation.

• AI-driven solutions are unlocking cost efficiencies for banks, enabling reinvestment in growth and modernization.

• The company is leveraging its distribution network to accelerate adoption of new AI products.

Financial outlook and recurring revenue

• Guidance for Q3 and full year is reaffirmed, with mid-single-digit recurring growth expected in both banking and capital markets.

• Recurring annual contract value (ACV) has grown 20%-24% in recent quarters, driven by a focus on high-margin, recurring products.

• TSYS acquisition has contributed to recurring revenue growth and margin expansion.

• Non-recurring revenue, such as licenses and termination fees, is opportunistic and not expected to recur every quarter.