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Firstsource Solutions (FSL) Q4 09/10 earnings summary

Event summary combining transcript, slides, and related documents.

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Q4 09/10 earnings summary

30 Oct, 2026

Executive summary

  • FY10 revenue from operations rose 13% to Rs. 19,708 million; operating EBIT margin expanded 190 bps to 9.8% excluding discontinued-operation expenses. 

  • Organic growth and vertical restructuring supported expansion: 8 of the top 10 clients grew, and new wins included UK telecom and US card issuers. 

Financial highlights

  • Consolidated total income was Rs. 19,918 million, up 12%; operating EBITDA rose 23% to Rs. 2,721 million and operating EBIT increased 48% to Rs. 1,849 million. 

  • Net profit after tax reached Rs. 1,361 million versus Rs. 307 million; basic EPS was Rs. 3.17 versus Rs. 0.72. 

  • Reported operating EBIT margin was 9.4% versus 7.1%; excluding discontinued-operation expenses, adjusted EBIT margin was 9.8% versus 7.9%. 

  • Operating EBITDA excluding discontinued-operation expenses was Rs. 2,805 million, or 14.2% of income, versus Rs. 2,319 million, or 13.3%. 

Outlook and guidance

  • Outlook was cautiously positive, with a gradual recovery expected and low, but not eliminated, risk of a double-dip recession. 

  • Healthcare reform and tighter regulation were expected to drive demand for outsourcing and efficiency improvements, particularly in healthcare and banking. 

  • Asia Business Unit expected its redesigned delivery model to improve operating margins in FY11; growth focus included Indian banking and financial services. 

  • Healthcare planned to expand client solutions and capabilities to address reform-driven complexity; telecom priorities included Philippines infrastructure, cross-selling, and new offerings.  

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