Grab (GRAB) Grab 2026 Product Day summary

Opening and context

• GrabX 2026, the company's largest product showcase, was held in Jakarta, Indonesia, highlighting the region's importance as a key market and innovation hub.

• Distinguished Indonesian government officials attended, emphasizing the event's significance for the local digital economy.

AI-driven innovation and product launches

• Introduced the Grab Intelligence Layer, an AI infrastructure powering new features for drivers, merchants, and consumers, including the Driver AI Assistant (Coach) and Merchant AI Assistant (MAI).

• Announced the rollout of Coach to millions of drivers, aiming to democratize AI benefits and support underserved communities.

• Unveiled plans to integrate AI into physical hardware, such as autonomous vehicles, robots (Carri), and AI-powered CCTV for food safety.

New consumer features

• Launched Group Rides, enabling users to share rides, set individual drop-off points, and split fares automatically, saving up to 40%.

• Introduced GrabMore, allowing orders from multiple restaurants in a single delivery.

• Released GrabMaps for Consumers, offering real-time navigation, indoor mapping, and customizable AI voice guidance.

• Debuted Grab AI Assistant, a chatbot that anticipates user needs, streamlines ordering, and manages tasks like grocery shopping.

• Launched Cash Loan, providing instant credit lines to users based on their Grab usage history.