Itaú Unibanco (ITUB4) Investor Presentation summary

Strategic positioning and market presence

• Largest bank in Latin America by market value and total assets, with a strong presence in Brazil and operations in 18 countries.

• Recognized as the most valuable brand in South America and the only Latin American bank in the Dow Jones Sustainability Index since inception.

• Universal bank model offers a full ecosystem for individuals and companies, with integrated digital and physical services.

• Recurring managerial result reached R$11.1 billion in 1Q25, with a recurring ROE of 22.5%.

• Efficiency ratio in Brazil stands at 37.5%, supported by a workforce of over 96,000 employees.

Client-centric approach and digital transformation

• Offers a comprehensive portfolio of financial products and services, including digital wallets, credit cards, loans, insurance, and investment banking.

• Clients can choose between remote and in-person service, with 98% of corporate and 97% of individual interactions being digital.

• Structured feedback processes and robust innovation ecosystem drive continuous improvement in client experience.

• Significant reduction in high-impact incidents and transaction costs, with a 2,049% increase in technological changes since 2018.

• Multidisciplinary teams and ongoing process reviews enhance efficiency and competitiveness.

ESG and diversity commitments

• ESG strategy focuses on sustainable finance, diversity and development, and climate transition.

• Committed to Net Zero by 2050, with a target to reduce operational emissions by 50% by 2030.

• Workforce diversity goals include 53.9% women and 28.9% Black employees by end of 2024.

• Aims to direct R$1 trillion to sustainable finance sectors by 2030, with R$461 billion already allocated.