Logotype for Itaú Unibanco Holding S.A.

Itaú Unibanco (ITUB4) Q4 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Itaú Unibanco Holding S.A.

Q4 2024 earnings summary

3 Feb, 2026

Executive summary

  • Recurring managerial result for 2024 reached R$41.4 billion, up 16.2% year-over-year, with ROE at 22.2% and record recognition in culture, ESG, and innovation.

  • Credit portfolio grew 15.5% to R$1.4 trillion, with strong growth in all segments, especially corporate loans (+21.0%) and very small, small, and middle market loans (+17.7%).

  • Major investments in technology and digital transformation, with 470+ data scientists, 1,300+ AI models, and over 6 million clients migrated to the new platform.

  • Employee and client satisfaction reached new highs, with Employee NPS at 83 and 75% of business areas at all-time highs.

  • Commissions and fees rose 7.2%, driven by card-issuing, asset management, and investment banking.

Financial highlights

  • Operating revenues for 2024 were R$169.0 billion, up 7.8% year-over-year.

  • Net income for 2024 was R$41.4 billion, up 18.2% year-over-year; net income per share was R$4.11, up 20.7%.

  • Financial margin with clients reached R$108.0 billion, up 7.1% year-over-year.

  • Cost of credit for 2024 was R$34.5 billion, down 6.6% from 2023.

  • Efficiency ratio improved to 39.5% consolidated; core costs grew 4.4% versus IPCA inflation of 4.8%.

Outlook and guidance

  • 2025 guidance: credit portfolio growth between 4.5% and 8.5%; financial margin with clients expected to grow 7.5% to 11.5%.

  • Cost of credit projected between R$34.5 billion and R$38.5 billion; non-interest expenses to grow 5.5%-8.5%.

  • Effective tax rate expected between 27% and 29%.

  • Macroeconomic assumptions: GDP growth 2.2%, year-end Selic 15.75%, inflation 5.8%, unemployment 6.8%, FX at BRL 5.90.

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