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LegalZoom.com (LZ) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for LegalZoom.com Inc

Q3 2024 earnings summary

16 Jan, 2026

Executive summary

  • Q3 2024 revenue grew 1% year-over-year to $169 million, driven by 5% subscription growth and offset by a 7% decline in transaction revenue.

  • Net income for Q3 2024 was $11.1 million (7% margin), up from $7.5 million (5% margin) in Q3 2023.

  • Adjusted EBITDA reached $47.1 million (28% margin), a 40% year-over-year increase, with margin expansion aided by efficiency gains.

  • Strategic focus shifted to high-value, recurring subscription offerings, customer education, pricing alignment, and AI-driven enhancements.

  • August 2024 restructuring reduced global headcount by 15%, incurring $5.2 million in severance costs.

Financial highlights

  • Subscription revenue grew 5% year-over-year to $111 million; transaction revenue declined 7% to $58 million.

  • Gross margin improved to 71% from 67% in Q3 2023; gross profit was $113.9 million (68% margin).

  • Free cash flow for Q3 2024 was $22 million, with cash and equivalents at $112 million and no debt.

  • Sales and marketing costs were $43 million (26% of revenue), down 10% year-over-year.

  • Net income for Q3 2024 was $11.1 million ($0.06 per diluted share), up from $7.5 million ($0.04 per share) in Q3 2023.

Outlook and guidance

  • Q4 2024 revenue expected between $158–$162 million; Adjusted EBITDA projected at $40–$44 million.

  • Full-year 2024 revenue guidance is $678–$682 million, with Adjusted EBITDA of $144–$148 million and free cash flow of $80–$85 million.

  • Guidance assumes a mid- to high-single digit decline in the business formations macro environment.

  • Management expects available cash and cash flow from operations to be sufficient for at least the next twelve months.

  • Paused new tax solution subscriptions, creating a revenue headwind into 2025.

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