Lumen Technologies (LUMN) Q4 2023 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2023 earnings summary
15 Oct, 2026Executive summary
2023 priorities included strengthening the balance sheet, securing and improving the core business, pursuing next-generation networking growth, and targeting a return to growth in 2025; management said EBITDA and free cash flow guidance was achieved.
Quantum Fiber enabled 516K locations in 2023, while Q4 fiber broadband revenue grew 11.5% YoY.
Financial highlights
Q4 revenue was $3.517B, down 7.4% YoY; divestitures, post-closing commercial agreements, and sold CDN contracts accounted for ~39% of the decline.
FY 2023 revenue was $14.557B, down 17% YoY.
Q4 adjusted EBITDA excluding Special Items was $1.099B, down 21.1% YoY; FY adjusted EBITDA was $4.628B versus $6.858B in 2022.
Q4 net loss was $1.995B, including a $1.9B non-cash goodwill impairment; FY net loss was $10.298B, including $10.693B in goodwill impairments.
Q4 operating cash flow was $784M and free cash flow excluding cash Special Items was $50M; FY figures were $2.160B and negative $878M, respectively.
Outlook and guidance
2024 adjusted EBITDA outlook is $4.1B–$4.3B, with an expected organic decline of 2%–5% and ~600 bps improvement versus the 2023 outlook.
2024 free cash flow outlook is $100M–$300M, assuming no discretionary pension contributions; net cash interest is $1.25B–$1.35B and capital expenditures are $2.7B–$2.9B.
2024 cash income taxes/(refund) outlook is negative $200M to negative $300M and includes a ~$700M tax refund received in Q1 2024; outlook excludes Special Items and unforeseen events.
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