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Norfolk Southern (NSC) Q4 2023 earnings summary

Event summary combining transcript, slides, and related documents.

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Q4 2023 earnings summary

15 Oct, 2026

Executive summary

  • Q4 revenue fell 5% YoY to $3.073B; adjusted operating income was $958M and adjusted EPS was $2.83, with $150M of incident costs excluded from adjusted results.

  • FY2023 adjusted operating income was $3.967B and adjusted EPS was $11.74, down 18% and 15%, respectively; 2024 priorities include productivity, cost discipline and growth.

Financial highlights

  • Q4 GAAP operating income was $808M, net income $527M and diluted EPS $2.32; adjusted figures were $958M, $640M and $2.83, respectively.

  • Q4 adjusted operating income declined $223M YoY to $958M; adjusted net income fell $150M to $640M and adjusted EPS declined $0.59 to $2.83.

  • Adjusted Q4 operating expenses were $2.115B, down $59M YoY; compensation and benefits rose $68M, while fuel fell $67M and materials and other costs fell $64M.

  • FY2023 adjusted revenue was $12.156B, operating income $3.967B and EPS $11.74, versus $12.745B, $4.809B and $13.78 in 2022.

  • FY2023 reported railway operating expenses were $9.3B, up 17%; adjusted expenses were $8.2B, up 3%. Reported diluted EPS was $8.02, down 42%.

Outlook and guidance

  • 2024 revenue growth outlook is -3%; accretive incrementals are expected as productivity builds through the year.

  • Three-year roadmap targets 100–150 bps of annual margin improvement and a narrowing gap with peers; priorities include operational discipline and aggressive cost management.

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