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One97 Communications (PAYTM) Q2 25/26 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for One97 Communications Limited

Q2 25/26 earnings summary

21 Nov, 2025

Executive summary

  • AI integration is central to product and service innovation, driving efficiency, cost optimization, and new revenue streams for merchants and consumers.

  • Merchant ecosystem expansion and aggressive hiring continue to fuel growth, with onboarding of both offline and online merchants.

  • Postpaid (BNPL) product relaunch is showing early traction, with scalable growth targeted through bank partnerships.

  • International expansion is planned via partner-operated and self-operated models, leveraging technology in emerging and developed markets.

  • Approved unaudited standalone and consolidated financial results for the quarter and half year ended September 30, 2025, and appointed a new independent director.

Financial highlights

  • Revenue grew 24% YoY to $232 million (INR 2,061 crores consolidated for Q2 FY26), with EBITDA improving to $16 million (7% margin) and a second consecutive quarter of profit after tax.

  • Contribution profit rose 35% YoY to $136 million, with a margin of 59%.

  • Merchant lending, wealth (gold, mutual funds, stock trading), and device segments are showing strong growth, with gold products exceeding internal targets.

  • Marketing services revenue declined 25% YoY due to product optimization and the sale of the entertainment ticketing business.

  • Net cash outflow from operating activities for H1 FY26 was INR 468 crores (consolidated), compared to an inflow of INR 78 crores in H1 FY25.

Outlook and guidance

  • Continued margin improvement and market share gains are expected, especially in merchant payments and credit card on UPI.

  • AI investments will drive efficiency and new revenue, with a focus on monetizing AI-led products for merchants of all sizes.

  • Postpaid product ramp-up will be gradual and sustainable, focusing on credit quality and learnings from previous cycles.

  • International expansion is expected to be low-capital, with meaningful revenue contribution in 2–3 years.

  • Additional investment in PPSL aims to fund working capital, acquisition of offline merchant payment business, and maintain leadership in merchant payments.

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