Otovo (OTOVO) Investor update summary

Strategic transformation and investment thesis

• Positioned at the intersection of rising power demand, service challenges, and AI-driven efficiency, targeting both commercial and residential markets in Europe and the U.S.

• Focused on consolidating a fragmented service industry, acquiring profitable companies at low multiples, and integrating them for scale and cost reduction.

• Monetizes through memberships, repairs, upgrades, retail power, and virtual power plant aggregation, with expansion plans in deregulated markets.

• Eight acquisitions since December 2025 have expanded the service footprint and customer base.

• Focus on behind-the-meter energy services, targeting over 37 million installations in Europe and the US, with 13 million orphaned customers due to installer exits.

Endurance platform and AI integration

• Endurance is a proprietary, AI-native platform integrating CRM, marketing, sales, operations, and supply chain, replacing legacy SaaS systems and centralizing all customer, sales, and operational data.

• AI agents automate quoting, scheduling, customer communications, technical support, intake, diagnosis, dispatch, and feature development, achieving over 80% autonomous resolution rates and 90% quoting automation.

• In-house systems extend to HR (Pulse), legal (Themis), and CMS, eliminating reliance on external providers like Salesforce, DocuSign, and Twilio.

• All infrastructure is built and maintained internally, with minimal external dependencies for compliance and payments.

• All customer interactions, work orders, appointments, and billing are managed on a unified data layer.

Cost structure, scalability, and operational impact

• Transition from SaaS to Endurance typically takes three weeks per acquisition, with processes and data mapped and migrated efficiently by a six-person core team.

• Running costs are materially lower than cloud-based alternatives, with U.S. server hardware as a one-time expense and minimal ongoing costs.

• SaaS and administrative cost savings exceed NOK 4 million, with further reductions expected as more functions are automated; achieved ~$5m in annualized cost savings.

• Cost structure remains flat or declines as revenue and field operations scale, breaking the traditional link between field and back-office staffing.

• Enables single-visit service resolution, with 40-60% lower cost per job and 0.75 hours saved per call.