PaySauce (PYS) AGM 2024 Presentation summary

Strategic achievements and focus

• Achieved strategic objectives, reinvested for long-term growth, and prioritized customer satisfaction and partnerships.

• Attracted and retained key talent, supporting organizational capability.

Financial performance highlights

• Delivered maiden net profit after tax of $1.23m for FY24, a $1.79m improvement year on year.

• Annualised recurring revenue (ARR) grew 19% to $8m; total recurring revenue up 32% to $7.6m.

• Achieved positive free cash flow of $0.3m, up $0.94m year on year.

• Gross margin improved to 77%, up 4 percentage points from prior year.

• Rule of 40 score at 46, above industry benchmark.

Customer and revenue growth

• Customer base grew 7% to 7,368, with growth slowing due to market penetration and economic factors.

• Recurring revenue growth driven by increased customer numbers, higher revenue per customer, and increased interest income.

• Customer lifetime value rose 23% to $43.4m, with ARPU up 11% and cost to serve down 6%.

• Customer acquisition cost increased 24% to $510 per customer; average customer lifetime at 7 years.

• Q1 FY25 recurring revenue reached $2.1m, with net customer growth of 243.