Trading Update
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PCI-PAL (PCIP) Trading Update summary

Event summary combining transcript, slides, and related documents.

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Trading Update summary

6 Jun, 2025

New business growth momentum

  • Achieved record H1 new business with ACV of deals signed exceeding £1.9 million, up from £1.6 million in 2023.

  • Growth driven by strong run rate in small to mid-size contracts and several large enterprise wins, including competitor displacements.

Financial performance

  • Annual Recurring Revenue (ARR) increased over 21% year-on-year to £16.8 million.

  • H1 revenue rose 26% year-on-year to £10.6 million, with normalised revenue growth at approximately 13%.

  • Net cash at period end was £4.0 million, with debt facility undrawn.

Strategic outlook and operations

  • Strategy to serve the global contact centre market is yielding incremental new business and a growing enterprise customer base.

  • Management expresses confidence in the outlook, supported by a strong sales pipeline and ongoing operational progress.

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