SAP (SAP) BNP Paribas Exane CEO Conference summary

Macroeconomic and demand environment

• Inflation and commodity prices are rising due to Middle East conflicts, with some supply chain reshuffling but no major disruptions yet.

• Customers are cautious, monitoring news for conflict resolution, but business sentiment remains positive with strong pipeline momentum post-Sapphire.

Strategic focus and innovation

• Business AI is the central focus, with new partnerships formed with Anthropic, OpenAI, and others to enhance AI capabilities.

• The new AI platform allows building agents with any LLM, emphasizing context and governance layers for industry-specific solutions.

• Ontology layers are being developed for every industry and line of business to improve agent accuracy and compliance.

• The agent builder supports switching between models for optimal price-outcome ratios, enhancing flexibility and efficiency.

Product and platform evolution

• The Business AI Platform integrates developer tools, data, and AI, enabling low-code/no-code agent creation and seamless data connectivity.

• The Autonomous Suite introduces agent orchestration, shifting development from feature coding to agent and skill creation.

• Customers can define agent permissions and autonomy, with a unified platform combining BTP, Business Data Cloud, and AI foundation.

• New agents for finance, supply chain, and CX are being launched, with support for legacy systems and ERP migration.