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Stitch Fix (SFIX) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Stitch Fix Inc

Q3 2024 earnings summary

31 Jan, 2026

Executive summary

  • Transformation efforts and operational efficiencies led to Q3 revenue and adjusted EBITDA exceeding guidance, despite ongoing declines in active clients and revenue.

  • Foundational work included embedding retail best practices, leveraging AI/data science, and improving analytics and pricing, resulting in higher order values and over $20 million in annualized profit opportunities.

  • Net loss from continuing operations was $22.0 million for the quarter, an improvement from prior periods.

  • UK business operations ceased in Q1 FY24 and are now reported as discontinued operations.

Financial highlights

  • Q3 net revenue was $322.7 million, down 16% year-over-year and 2% quarter-over-quarter.

  • Adjusted EBITDA reached $6.7 million (2.1% margin), above guidance, though down year-over-year.

  • Gross margin was 45.5%, up 280 bps year-over-year and 210 bps quarter-over-quarter, the highest in over two years.

  • Free cash flow was $18.9 million in Q3; quarter ended with $244.5 million in cash and no debt.

  • Net inventory decreased 20% year-over-year and 9% quarter-over-quarter.

Outlook and guidance

  • Q4 net revenue expected between $312 million and $322 million; full-year revenue range raised to $1.33–$1.34 billion.

  • Q4 adjusted EBITDA projected at $5–$10 million; full-year adjusted EBITDA now $25–$30 million.

  • Q4 gross margin expected between 45% and 46%; advertising to be 9–10% of revenue.

  • A non-cash impairment charge of $15–$20 million is expected in Q4 FY24 for the San Francisco headquarters.

  • Management expects continued challenges in client acquisition and retention, impacting revenue through FY24 and into FY25.

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