Suncorp Group (SUN) Investor update summary

Strategy and transformation

• Transformation has established a pure-play Trans-Tasman general insurer with modern platforms; focus is shifting to customer outcomes, operational performance and shareholder returns.

• Digital-first journeys, reusable capabilities, data and AI support more personalized products and experiences, self-service, pricing, underwriting, distribution and claims.

• Priorities include profitable insurance growth, efficiency and scalability, business-model evolution, stronger reinsurance resilience and improved customer outcomes.

• Competitive strengths include trusted multi-brand and multi-channel access, pricing and claims capabilities, disciplined capital management and optimized reinsurance.

Markets and business priorities

• At 30 June 2026, market positions and GWP: Home 25% share and $3.4bn; Motor 27% and $5.1bn; Commercial 9% and Personal Injury 27% with $4.5bn; New Zealand 25% and NZ$2.8bn.

• Growth drivers include housing and building-cost growth, EV adoption, vehicle values and repair-cost inflation, business formation, wage growth, regulatory opportunities and economic recovery.

• Consumer priorities are sustainable growth in core and adjacent markets, valued customer experiences and simplification; C&PI priorities include portfolio quality, targeted growth and better customer and claims outcomes.

• Customer, Brand and Digital priorities include AI-assisted distribution, better outcomes, profitable growth and loyalty; New Zealand priorities include share growth, personalized service, efficient operations and future-ready capabilities.

Shareholder proposition

• Earnings growth is supported by profitable customer and system growth, investment, capital management, loss-ratio initiatives, Vero Specialty Lines and broker connectivity.

• Investor scorecard priorities include GWP growth at or above system, competitive expense management, resilient margins, strong absolute and relative returns, and returning surplus capital to shareholders.

• Five-year tangible book value per share CAGR was 12.0%, versus 3.9% for Australian financials excluding banks and 1.6% for major European insurers.

• Three-year annualized share-price return was 18.8%, with a 0.69 Sharpe ratio; presentation also highlights lower relative risk-adjusted return volatility.