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Synchrony Financial (SYF) Q2 2024 earnings summary

Event summary combining transcript, slides, and related documents.

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Q2 2024 earnings summary

3 Feb, 2026

Executive summary

  • Net earnings rose 13% year-over-year to $643 million ($1.55 per diluted share), driven by higher net interest income, disciplined credit management, and a significant gain from the Pets Best sale.

  • Loan receivables increased 8% to $102.3 billion, with average active accounts up 2% and purchase volume of $46.8 billion.

  • Efficiency ratio improved to 31.7%, reflecting cost discipline and higher revenue.

  • $400 million was returned to shareholders, including $300 million in share repurchases.

  • Expanded and renewed over 15 partner programs, including Verizon, Virgin Red, and Jerome's Furniture.

Financial highlights

  • Net interest income grew 7% to $4.4 billion, with interest and fees on loans up 10%.

  • Provision for credit losses increased 22% to $1.7 billion, reflecting higher net charge-offs and a $70 million reserve build.

  • Net charge-off rate rose to 6.42% from 4.75% year-over-year.

  • Net interest margin was 14.46%, down 48 basis points year-over-year.

  • Allowance for credit losses at 10.74% of loan receivables.

Outlook and guidance

  • Full-year 2024 EPS guidance raised to $7.60–$7.80, at the upper end of prior guidance, including late fee rule impacts.

  • Expects net charge-off and delinquency rates to trend in line with or better than seasonality in H2 2024.

  • Anticipates flat to low single-digit decline in purchase volume and moderate loan receivable growth in H2 2024.

  • Reserve coverage ratio at year-end 2024 expected to be in line with year-end 2023.

  • Management focused on leveraging technology, data, and diversified products for future growth.

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