Synchrony Financial
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Synchrony Financial (SYF) investor relations material

Synchrony Financial Q3 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2026 earnings summary20 Oct, 2026

Executive summary

  • Q3 net earnings were $892M, or $2.68 diluted EPS, versus $1.077B and $2.86 a year earlier; higher net interest income was outweighed by increased credit provisions, retailer shares and operating expenses.

  • Purchase volume rose 8.0% to $49.7B and period-end loan receivables increased 3.2% to $103.3B; average active accounts were 68.3M.

  • Net charge-offs and delinquencies improved YoY, with credit performance described as consistent with typical seasonality.

Financial highlights

  • Net interest income increased 1.9% to $4.809B; interest expense fell 3.2% to $979M, partly offsetting a 7.0% rise in retailer share arrangements to $1.096B.

  • Provision for credit losses rose 10.5% to $1.266B, including a $30M reserve build versus a $152M release a year earlier; $62M lower net charge-offs partly offset the increase.

  • Other expense increased 9.9% to $1.371B, primarily on operational losses, technology investment and marketing; other income fell 17.3% to $105M, mainly due to higher loyalty costs.

  • Net earnings available to common stockholders fell 18% to $864M; diluted EPS was $2.68 versus $2.86 in Q3 2025.

  • 9M net earnings were $2.582B and diluted EPS was $7.52, versus $2.801B and $7.22 in 2025.

Outlook and guidance

  • FY26 diluted EPS outlook is ~$9.50; ending loan receivables growth is expected in the mid-single digits, with net charge-offs below 5.5%.

  • FY26 assumptions include stable macro conditions, no significant inflation change, and no additional product, pricing, policy or broad-based credit refinements.

  • Net interest income is expected to grow as product, pricing and policy changes lift interest and fees and funding costs decline, partly offset by lower late-fee incidence and new-account acceleration.

  • Strong purchase-volume growth is expected to continue; payment rates are expected to remain elevated, with credit performance relatively stable and following normal seasonality.

  • Q4 NIM is expected to increase sequentially; 2027 double-digit EPS growth framework cited NII growth, portfolio seasoning and capital returns, but no 2027 guidance was issued.

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Frequently asked questions

Consumer Financial Services

Synchrony Financial is an American consumer financial services company, primarily focusing on the U.S. market. Synchrony provides a range of credit products through its partnerships with retailers, manufacturers, healthcare providers, and other businesses. These products mainly include private-label credit cards, dual cards, and general-purpose co-branded credit cards. Additionally, Synchrony offers promotional financing, installment lending, loyalty services, and more. The company is headquartered in Stamford, Connecticut, and its shares are traded on the NYSE.

Spin-Off

Synchrony Financial originates from GE Capital Retail Finance, which was founded in 1932 when General Electric began offering consumer financing. Over the decades, GE Capital expanded its services, evolving into a key player in consumer credit. In 2014, GE restructured, leading to the spin-off of its North American retail finance business as Synchrony Financial. This move was part of GE's strategy to reduce reliance on its financial arm and focus on its industrial core. Since then Synchrony Financial has become an established player in private-label credit cards, store-branded cards, and consumer financial services, offering similar services and products as companies such as American Express and Capital One.

What They Do

Synchrony Financial's core business is centered around consumer financial services, with a strong emphasis on offering credit products. It is a leading issuer of private label credit cards in the United States, catering to a wide array of retail sectors including home furnishings, electronics, and healthcare. These credit products include store-branded cards, dual cards, and general-purpose co-branded credit cards, which are developed in partnership with major retailers and service providers. In addition to credit card services, Synchrony Financial specializes in promotional financing and installment lending. The company also owns and operates a banking subsidiary.

The Banking Arm

Synchrony Bank, the aforementioned banking subsidiary of the parent company, specializes in offering online savings products. It provides high-yield savings accounts, which generally have higher interest rates than traditional ones. The bank also offers certificates of deposit (CDs) with various terms for fixed interest rate savings, and money market accounts that blend features of savings and checking accounts.