TradeWindow (TWL) Investor presentation summary

Company overview and market position

• Provides mission-critical software for exporters, importers, freight forwarders, and customs brokers, serving over 500 customers across dairy, meat, horticulture, seafood, manufacturing, and logistics sectors.

• Holds a strong market position with more than 50% of New Zealand's primary industry exporters using its software.

• Accredited to issue Certificates of Origin in both Australia and New Zealand.

• Positioned to capture share in the US$59B global trade and logistics software market, growing at 10.5% CAGR.

• Differentiated by AI innovation, modular product design, and offshore development teams.

Financial performance and outlook

• Achieved a 27% organic revenue CAGR since FY22, with FY25 trading revenue of $8M, up 30% year-on-year.

• FY26 revenue guidance is $10M–$11M, representing 25%–37.5% projected growth.

• 94% of revenue is recurring, with a clear pathway to EBITDA breakeven targeted for FY27.

• ARPC for shippers and freight forwarders has grown at 27% and 24% CAGR, respectively.

• Australian market is the fastest-growing region, with 35% CAGR in revenue.

Revenue model and customer base

• Revenue streams include transactional, subscription, installation, and service fees, with 94% recurring revenue.

• Low customer concentration risk; no single customer contributes more than 5.5% of revenue.

• Customer retention rate stands at 87%, with a strategic shift toward mid-market freight forwarders increasing ARPC by 33%.

• Serves a diversified customer base of 534 shippers and freight forwarders as of September 2025.