TradeWindow (TWL) Investor presentation summary

Company overview and market position

• Provides mission-critical software for exporters, importers, freight forwarders, and customs brokers, serving over 50% of New Zealand's primary industry exporters.

• Operates in a global trade and logistics software market valued at US$59B, growing at ~10.5% CAGR.

• Differentiated by AI innovation, modular product design, and offshore development teams.

• Accredited to issue Certificates of Origin in Australia and New Zealand.

• Diversified customer base across dairy, meat, horticulture, seafood, manufacturing, and logistics.

Financial performance and outlook

• Achieved $8 million trading revenue for FY25, up 30% year-on-year, with guidance of $10–$11 million for FY26.

• Organic revenue CAGR of 27% since FY22 and ARR CAGR of 29% since FY23.

• 94% recurring revenue and 87% customer retention rate as of FY25.

• Projected maiden EBITDA profit for FY27, with a clear path to profitability.

• Strong Australian demand, with Australia now the fastest-growing region.

Business model and revenue streams

• Revenue generated from subscriptions, transactions, installation, and service fees.

• 53% transactional, 41% subscription, and 94% recurring revenue composition.

• Low revenue concentration, with no single customer contributing more than 5.5% of revenue.

• Strategic shift towards mid-market freight forwarders increased ARPC by 33% to $1,215 per month.