TransUnion (TRU) Bernstein 42nd Annual Strategic Decisions Conference summary

Business transformation and growth

• Achieved nine consecutive quarters of high single-digit or better organic revenue growth, with recent acceleration to 11%.

• Transformation driven by acquisitions expanding product capabilities and unification on the OneTru technology platform.

• Shift to a global, configurable platform enables new growth paths and cost efficiencies.

• Product diversification across over 20 U.S. market segments, including credit, marketing, fraud, and identity solutions.

• Growth supported by solid tech execution and expansion into emerging markets like telecom, retail, and e-commerce.

Consumer credit and macro trends

• K-shaped economy persists, but most consumers are migrating to higher credit tiers rather than subprime.

• Subprime loan performance remains stable, with no significant increase in delinquencies.

• Lenders are expanding credit cautiously, making more small-dollar loans to test consumer creditworthiness.

• Consumer employment and real wage gains remain positive, supporting benign credit conditions.

• Lending volumes across card, auto, fintech, and mortgage remain stable through mid-May.

AI strategy and competitive positioning

• AI enables faster, more frequent model development and proactive client service.

• Proprietary data and regulatory barriers create a strong moat against AI-native competitors in credit, fraud, and marketing.

• AI-driven productivity improvements estimated at 20%-50% for technology and analytics teams.

• AI supports both internal cost savings and external revenue growth through new products and deeper client engagement.

• Medium-term margin improvement guided at 50 basis points per year, with potential upside from structural cost reductions.