Unisys (UIS) 21st Annual Needham Technology, Media, & Consumer Conference summary

Company overview and business evolution

• Transitioned from a mainframe manufacturer to a full-service IT services provider over the past 50 years.

• Operates globally with 15,000 associates, serving clients in about 50 countries.

• Offers a broad range of IT services, including infrastructure, application development, and modernization.

AI strategy and industry impact

• AI is integrated across infrastructure, data, governance, security, and processing layers.

• Supports clients in deploying AI within complex, hybrid IT ecosystems, emphasizing the need for integrated services.

• Sees AI as the main growth driver for IT services over the next five years, expecting a return to historical growth rates.

Segment performance and AI-driven opportunities

• All client conversations now start with AI, shifting from embedded AI to service-oriented AI discussions.

• Legacy L&S segment (ClearPath Forward) has seen $40M annual revenue uptick due to AI-enabled consumption and modernization.

• Ex-L&S segment focuses on digital workplace, cloud, security, and app modernization, with AI embedded in solutions like AIOps and agentic service desks.

• Outcome-based pricing models are replacing traditional seat- or ticket-based contracts, focusing on value delivered.