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Vanquis Banking Group (VANQ) H2 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Vanquis Banking Group plc

H2 2024 earnings summary

17 Dec, 2025

Executive summary

  • 2024 marked a pivotal year with strategic transformation, significant cost savings, and improved operational efficiency, despite industry headwinds and elevated complaint costs.

  • Cost discipline exceeded targets, achieving over £64 million in savings, with further savings from technology transformation expected to total around £100 million.

  • Balance sheet was cleaned up, with a focus on sustainable, profitable growth, a lower-risk profile, and customer-centric digital initiatives.

  • Retail funding now exceeds 92% of total funding, strengthening liquidity and customer engagement.

  • Technology transformation (Gateway) is on track, enabling AI-driven efficiencies and improved colleague engagement.

Financial highlights

  • Adjusted loss before tax was £34.8 million, with statutory loss before tax at £136.3 million, including a £71.2 million goodwill write-off.

  • Net interest margin (NIM) was 18.4%, benefiting from repricing, and 18.9% excluding second-charge mortgages.

  • Adjusted cost-income ratio was 64.2%–65.9%, within the guided range.

  • Retail deposits grew 25% to £2.4 billion; Tier 1 Capital Ratio ended at 18.8%, supporting growth plans.

  • Net interest income fell 5% year-over-year to £420.0 million; total income down 6% to £458.5 million.

Outlook and guidance

  • Gross customer interest earning balances expected to reach £2.6 billion by end-2025 and £3 billion by end-2026.

  • NIM guidance lowered to >17% in 2025 and >16% in 2026 due to higher growth in second-charge mortgages.

  • Tier 1 Capital Ratio guidance updated to >17.5%, reflecting a lower risk business mix.

  • ROTE expected to be low single digits in 2025, low double digits in 2026, and mid-teens by 2027.

  • Board to review capital allocation and dividend policy in 2026; regulatory capital requirements may be re-evaluated.

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