Woolworths Group (WOW) Q3 2025 TU earnings summary

Executive summary

• Q3 FY25 group sales reached $17.3B, up 3.2% year-over-year, with eCommerce sales at $2.2B and Group VOC NPS at 44, up 1 point from March 2024.

• Australian Food sales grew 3.6% after recovery from Q2 industrial action; eCommerce up 16.3% despite weather disruptions.

• New Zealand Food sales rose 4.8% (NZD), with improved customer metrics and strong eCommerce growth; BIG W performance remained challenged.

• Weather events caused supply chain disruptions, store closures, and $20–25 million in additional costs, but community support and recovery efforts were prioritized.

• Cost-out initiatives are on track to deliver $400 million in savings, with operational model changes and a focus on efficiency.

Financial highlights

• Group sales: $17.3B, up 3.2% year-over-year; eCommerce sales: $2.2B.

• Australian Food total sales rose 3.6% to $13.1B, driven by transaction growth and strong e-commerce, with Easter-adjusted growth at 3.6%.

• Cartology revenue grew 29.1% due to the Minecraft Collectibles program; Rewards and services revenue up 10.4%.

• New Zealand sales increased 4.8% (4.4% Easter-adjusted), with e-commerce sales up 24.3% and penetration at 14.8%.

• BIG W sales declined 1.5% to $986M, but Easter-adjusted sales rose 1.9%; H2 loss before interest and tax expected at ~$70 million.

• Petstock sales (excluding divestments) up 4.5%; Market Plus GMV up 24.6%.

Outlook and guidance

• Focus remains on retail fundamentals, value, availability, and range, with further updates at full-year results.

• BIG W's profit outlook remains challenged due to underperformance in clothing, slow seasonal sales, and higher markdowns.

• No further supply chain commissioning costs above the guided $70 million for H2.

• Consumer outlook remains uncertain amid competitive market and cost-of-living pressures.