Zalando (ZAL) Q2 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q2 2024 earnings summary
9 Jul, 2026Executive summary
Achieved renewed growth in H1 and Q2 2024, with GMV up 2.4%–2.8% and revenue up 1.5%–3.4% year-over-year, driven by strong performance in Sports, Beauty, and Designer categories, and double-digit B2B growth.
Adjusted EBIT rose to €199.9 million in H1 and €172 million in Q2, reflecting margin expansion and improved profitability after a challenging 2023.
Active customer base increased by 300,000 quarter-over-quarter to 49.8 million, with higher average basket size (+4.6% to €60.80).
Strategic focus on expanding lifestyle categories, leveraging AI-driven content, and enhancing customer engagement through new features and marketing investments.
Management changes include CFO Sandra Dembeck's planned departure and board adjustments to support the ecosystem strategy.
Financial highlights
Q2 GMV: €3.84 billion (+2.8% YoY); Revenue: €2.64 billion (+3.4% YoY); Adjusted EBIT: €172 million (6.5% margin); H1 GMV: €7.13 billion (+2.4% YoY); Revenue: €4.88 billion (+1.5% YoY); Adjusted EBIT: €199.9 million (+38.7% YoY).
Group gross margin improved to 41.6% in Q2; fulfillment costs reduced by 2.4pp; marketing costs increased by 2.1pp.
Free cash flow reached €441 million in Q2; cash and cash equivalents at €2.6 billion at quarter-end.
Net working capital improved to -€488 million, mainly due to lower inventories and higher trade payables.
CapEx in Q2: €41 million; H1 CapEx: €100.1 million; share buyback of €100 million and convertible bond repurchase of €84.2 million completed.
Outlook and guidance
Full-year 2024 guidance reiterated: GMV and revenue growth of 0%-5%, adjusted EBIT €380–450 million, CapEx €250–350 million, and negative net working capital.
H2 profitability to be impacted by strategic investments and higher fixed costs from new warehouses.
Expects continued acceleration in H2, with main seasonal impact in September.
Gross margin expansion and fulfillment cost leverage to continue, but less pronounced in H2.
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