1-800-FLOWERS.COM
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1-800-FLOWERS.COM (FLWS) investor relations material

1-800-FLOWERS.COM Q2 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2026 earnings summary29 Jan, 2026

Executive summary

  • Q2 2026 revenue was $702.2 million, down 9.5% year-over-year, reflecting a focus on marketing efficiency and profitability.

  • Net income rose to $70.6 million ($1.10 per diluted share), while adjusted net income increased to $76.7 million ($1.20 per share).

  • Organizational restructuring and cost-optimization improved efficiency, reduced costs, and enhanced collaboration.

  • Leadership changes, including a new CIO, support technology modernization and AI initiatives.

  • Pop-up store pilots were discontinued due to low returns; focus shifts to permanent retail concepts.

Financial highlights

  • Gross margin declined 120 basis points to 42.1% due to lower sales and higher costs.

  • Adjusted EBITDA was $98.1 million, down from $116.3 million year-over-year.

  • Free cash flow for the six months was $156.6 million, up from $128.3 million in the prior year.

  • Operating expenses decreased by $23.4 million to $221.1 million, mainly from reduced marketing and labor costs.

  • Cash and equivalents at quarter-end were $193.3 million.

Outlook and guidance

  • Revenue for the second half of fiscal 2026 is expected to decline in the low double-digit range year-over-year.

  • Adjusted EBITDA for the second half is projected to decline slightly, but to increase slightly on a normalized basis excluding $12 million in incentive and consultant costs.

  • Ongoing cost optimization and organizational streamlining are expected to offset top-line pressure.

  • Management expects available cash balances to be sufficient for operating needs through fiscal 2026.

  • Strategic focus remains on sustainable revenue and profit growth, with continued investment in technology and efficiency.

Marketing changes: impact on customer acquisition?
What is the timeline for full $50M cost savings realization?
What is the new physical retail strategy?
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Frequently asked questions

1-800-FLOWERS.COM, Inc., provides gifts for various occasions. The company offers floral and related products, including plants, potted arrangements, chocolate and fruit baskets, gifts, and balloons; non-floral gift items comprising candles, flower pots and containers, glassware and dishware, chocolates and other sweets and snacks, nuts and candy, greeting cards and stationery products, stuffed animals, toys and games (collectible toys), jewelry, fine silver products; gift items under the 1-800-Baskets brand name that comprise fruit baskets; gift items comprising balloons; gift items under the FTD brand name that comprise floral arrangements.

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