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Best Buy (BBY) investor relations material

Best Buy Q3 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2026 earnings summary25 Nov, 2025

Executive summary

  • Q3 revenue was $9.7 billion, with adjusted operating income rate of 4% and adjusted EPS up 11% year-over-year to $1.40; GAAP EPS declined due to non-cash impairments.

  • Comparable sales grew 2.7%, led by computing, gaming, and mobile phones, while home theater and appliances declined.

  • Online sales rose for the 10th consecutive quarter, with improved app adoption and fastest shipping fulfillment speed ever.

  • Customer experience and net promoter scores improved year-over-year, especially in meeting tech needs.

  • FY26 adjusted diluted EPS guidance raised to $6.25–$6.35.

Financial highlights

  • Enterprise revenue increased 2.4% year-over-year; domestic revenue up 2.1% to $8.9 billion, international revenue up 6.1% to $794 million.

  • Adjusted operating income rate rose 30 basis points year-over-year to 4%; adjusted diluted EPS increased to $1.40.

  • Online revenue reached $2.8 billion, up 3.5% on a comparable basis, representing 31.8% of domestic revenue.

  • Gross profit margin was 23.2%, with domestic at 23.3% and international at 22.8%.

  • Net earnings for Q3 FY26 were $140 million, down from $273 million year-over-year.

Outlook and guidance

  • Q4 comparable sales expected in the range of down 1% to up 1%; adjusted operating income rate of 4.8%-4.9%.

  • Full-year revenue guidance of $41.65-$41.95 billion, comparable sales growth of 0.5%-1.2%, adjusted operating income rate of ~4.2%, and adjusted EPS of $6.25-$6.35.

  • Fiscal 2026 gross profit rate expected to decline by approximately 15 basis points year-over-year.

  • Adjusted effective tax rate forecasted at 25.4%.

  • Capital expenditures projected at $700 million.

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Frequently asked questions

Big Box Retailer of Consumer Electronics

Best Buy Company is an American big-box retailer focused on consumer electronics. The company operates in the USA and Canada but has over the years had a presence in Mexico, Asia, and parts of Europe. Best Buy operates large retail spaces selling a wide array of different products, with everything from electric toothbrushes to TV’s. It is headquartered in Richfield, Minnesota, and the shares of the company trade on the NYSE.

Sound of Music

Best Buy Co., Inc. is an American multinational consumer electronics retailer that was founded by Richard M. Schulze and James Wheeler in 1966. Originally, it was named "Sound of Music" and started as a small electronics store in Saint Paul, Minnesota. The focus at the time was primarily on home and car stereo systems. Recognizing the potential of a superstore format, the company rebranded as "Best Buy" and began to shift its focus towards a wider range of electronics. Over the years, Best Buy expanded its footprint across the US and their big-box store format and blue-yellow color theme became iconic.

Consumer Electronics

Best Buy’s inventory includes consumer electronics like televisions, audio systems, and cameras, as well as computers, tablets, and related peripherals such as printers, hard drives, and software. The retailer also carries mobile phones and their accompanying plans from major carriers such as AT&T, Verizon, and others. Additionally, Best Buy provides an assortment of appliances, both large and small, from refrigerators and washing machines to blenders and coffee makers. The store has also diversified its product range to include smart home devices like thermostats, smart speakers, and home security systems. Moreover, Best Buy sells a variety of physical and digital media, including Blu-rays, DVDs, and music.

Services

Best Buy offers several notable services to assist its customers post-purchase. One primary service is the Geek Squad, which provides technical support and repair for a range of electronics, from computers to televisions. Additionally, Best Buy's Home and Business Services handle the delivery, installation, and potential repair needs of major appliances, ensuring that larger purchases are set up correctly.

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