Best Buy
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Best Buy (BBY) investor relations material

Best Buy Q2 2027 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2027 earnings summary27 Aug, 2026

Executive summary

  • Q2 FY27 revenue was $9.8 billion, up 3.6% year-over-year, with 4.1% comparable sales growth and broad-based category gains, especially in computing, home theater, and emerging categories like AI glasses and trading cards.

  • Diluted EPS rose 70% to $1.48, and adjusted diluted EPS increased 15% to $1.47 year-over-year.

  • Operating income increased to $421 million (4.3% of revenue), reflecting improved gross profit rates and lower restructuring charges.

  • Leadership transition underway, with Jason Bonfig as new CEO and Anne Bramman as CFO.

  • Continued focus on omni-channel retail, innovation, and scaling new profit streams like Marketplace and Best Buy Ads.

Financial highlights

  • Gross profit margin improved to 23.9% from 23.2% year-over-year, aided by Marketplace, ads, and $34 million in tariff refunds.

  • Domestic revenue grew 4.3% to $9.07 billion; international revenue declined 4.2% to $709 million.

  • Online revenue rose 5.1% to $3 billion, representing 33.1% of domestic revenue.

  • Adjusted operating income was $417 million (4.3% of revenue), up from $369 million (3.9%).

  • Cash and cash equivalents rose to $2.26 billion as of August 1, 2026.

Outlook and guidance

  • FY27 guidance raised: revenue $42.3–$42.8 billion, comparable sales growth 1.9–3.0%, adjusted OI rate 4.4–4.5%, and adjusted EPS $6.70–$6.90.

  • Q3 FY27 guidance: comparable sales growth 1–3%, adjusted operating income rate 4.1–4.2%.

  • Gross profit rate for the year to improve by 30–40 bps, driven by ads and marketplace.

  • Management expects continued growth in key categories and ongoing benefits from Marketplace and Ads.

  • Ongoing macroeconomic and geopolitical risks, as well as evolving trade and tariff policies, may impact future results.

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Frequently asked questions

Big Box Retailer of Consumer Electronics

Best Buy Company is an American big-box retailer focused on consumer electronics. The company operates in the USA and Canada but has over the years had a presence in Mexico, Asia, and parts of Europe. Best Buy operates large retail spaces selling a wide array of different products, with everything from electric toothbrushes to TV’s. It is headquartered in Richfield, Minnesota, and the shares of the company trade on the NYSE.

Sound of Music

Best Buy Co., Inc. is an American multinational consumer electronics retailer that was founded by Richard M. Schulze and James Wheeler in 1966. Originally, it was named "Sound of Music" and started as a small electronics store in Saint Paul, Minnesota. The focus at the time was primarily on home and car stereo systems. Recognizing the potential of a superstore format, the company rebranded as "Best Buy" and began to shift its focus towards a wider range of electronics. Over the years, Best Buy expanded its footprint across the US and their big-box store format and blue-yellow color theme became iconic.

Consumer Electronics

Best Buy’s inventory includes consumer electronics like televisions, audio systems, and cameras, as well as computers, tablets, and related peripherals such as printers, hard drives, and software. The retailer also carries mobile phones and their accompanying plans from major carriers such as AT&T, Verizon, and others. Additionally, Best Buy provides an assortment of appliances, both large and small, from refrigerators and washing machines to blenders and coffee makers. The store has also diversified its product range to include smart home devices like thermostats, smart speakers, and home security systems. Moreover, Best Buy sells a variety of physical and digital media, including Blu-rays, DVDs, and music.

Services

Best Buy offers several notable services to assist its customers post-purchase. One primary service is the Geek Squad, which provides technical support and repair for a range of electronics, from computers to televisions. Additionally, Best Buy's Home and Business Services handle the delivery, installation, and potential repair needs of major appliances, ensuring that larger purchases are set up correctly.