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Cloudflare (NET) investor relations material

Cloudflare Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley Technology, Media & Telecom Conference 2026 summary3 Mar, 2026

Key achievements and business momentum

  • Signed largest-ever contract ($130M, 7 years) and highest ACV deal ($42.5M); RPO grew 48% and revenue growth accelerated over three quarters.

  • Net revenue retention improved from 111% to 120% in 2023; paying customers increased 40% year-over-year.

  • Sales transformation and platform innovation cited as main drivers of recent success, especially with large enterprise customers.

  • AI-driven demand and platform flexibility expected to be significant tailwinds into 2025 and 2026.

Platform strategy and innovation

  • Unified global network in 330 cities and 125 countries, interconnected with 13,000+ networks, underpins all products and services.

  • Developer Platform (Workers) rapidly adopted by both human developers (4.5M+) and AI agents, with agentic activity surging.

  • Recent acquisitions (Replicate, Astro) enhance developer ecosystem and marketplace, with more activity expected.

  • Platform architecture (isolates, not containers) enables unique pricing and efficiency for agentic workloads.

AI and agentic web opportunities

  • 80% of top 50 AI-native companies use the network; agentic AI workflows are driving new business, especially from media and publishers.

  • Act 4 focuses on monetizing agentic AI workflows and microtransactions, partnering with payment providers and exploring stablecoin solutions.

  • Weekly AI agent requests more than doubled in early 2026; over 50% of network traffic is now API-driven, with agent-driven traffic rising sharply.

  • Network absorbs traffic spikes efficiently, with CapEx guided at 12%-15% due to supply chain pressures, not capacity needs.

Act 4 monetization rails being built?
Unit economics vs. gross margin differences?
Pool of funds contract impact on DNR?
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Frequently asked questions

Ensuring Cyber Security

Cloudflare is a global web infrastructure and website security company offering content delivery network (CDN) services, distributed denial-of-service (DDoS) mitigation, Internet security, and distributed domain name server services. By routing web traffic through its global network, the company filters out malicious threats while optimizing legitimate content for faster delivery. As cyber threats have evolved in volume and sophistication, Cloudflare has become a critical defense layer for numerous websites, applications, and APIs, catering to a range of customers from small blogs to Fortune 500 corporations.

Founded to Build a Better Internet

Cloudflare traces its origins to a project undertaken by two Harvard Business School students, Matthew Prince and Michelle Zatlyn, along with coder Lee Holloway. In 2009, the trio officially founded Cloudflare with an aspiration to revolutionize how the internet functions, enhancing its security and efficiency. Cloudflare quickly transformed from this anti-spam measure to a comprehensive web performance and security solution. Its public launch was in 2010 at the TechCrunch Disrupt conference, where it gained significant attention.

The Services

Cloudflare provides services designed to optimize and secure online operations for businesses and individual websites. At its core, Cloudflare acts as a content delivery network (CDN), accelerating the delivery of web content by distributing it across a global network of servers. This ensures users get data from the nearest server, leading to faster load times and reduced latency. Additionally, Cloudflare offers a robust layer of security against a myriad of cyber threats, including DDoS attacks, malicious bots, and potential data breaches. By sitting between a client's website and its visitors, Cloudflare filters traffic to keep malicious actors out while letting legitimate users in. The platform also offers performance enhancements, analytics, and other web solutions, ultimately providing a safer, faster, and more reliable internet experience for end-users.

Solutions for Businesses of All Sizes

Cloudflare's services cater to a broad spectrum of users, ranging from individual bloggers and small businesses to large corporations and e-commerce platforms. By using Cloudflare, these entities can ensure their websites load quickly and reliably, irrespective of the visitor's location, thanks to Cloudflare's vast global content delivery network. Whether a startup is looking to set up its first website in a secure way or a large enterprise is seeking to maintain a digital reputation and security, Cloudflare offers a solution. When looking at their list of customers one finds several publicly traded companies, with some examples being Polestar, SoFi, and Q2.

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