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Cushman & Wakefield (CWK) investor relations material

Cushman & Wakefield Investor Day 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor Day 2025 summary4 Dec, 2025

Strategic direction and transformation

  • Reset strategy centers on strengthening the core, operating with rigor, and driving organic growth, with clear KPIs and targets since 2023.

  • Completed a deep organizational shift, flattening structure, centralizing global functions, and increasing connectivity to drive data-driven decision making and accountability.

  • Transitioned from fragmented, local delivery to a digitally enabled, fully interconnected global platform, targeting full enablement by 2028, with 70% of revenue already under digital transformation.

  • Voluntary turnover improved by ~520 basis points, and 60% of global leadership roles are new or expanded since 2023.

  • Achieved a 30% increase in advisor/broker productivity and a 6% improvement in employee engagement scores.

Business line growth and market opportunities

  • Leasing business has seen eight consecutive quarters of growth, with 7–8% fee revenue growth expected in 2025, driven by market share gains and enterprise relationships.

  • Capital markets business is shifting to advisory-led, hiring over 45 new professionals, leveraging proprietary data, and targeting 14–18% revenue growth in 2025.

  • Data centers identified as the fastest-growing asset class, with global capex spend expected to reach $6.7T by 2030 and Americas capacity projected to increase 4.6x.

  • Services business retooled for profitability, focusing on technical services, automation, and high retention, with 6% organic fee revenue growth expected in 2025.

  • Emphasis on cross-selling, client retention, and expanding enterprise relationships, aiming to double cross-sell fee revenue and achieve 96% services client retention by 2028.

Technology, data, and operational excellence

  • Embedded digital and AI strategy, with proprietary tools like OneCap and Athena driving data-driven decision-making and client solutions.

  • Centralized data and technology stack enables real-time insights, improved productivity, and consistent global client experience.

  • Automation and IoT optimize maintenance, safety, and client outcomes, resulting in cost savings and industry-leading safety records.

  • Digital upskilling and talent development programs have reduced turnover and increased employee engagement.

  • Enhanced client experience through integrated solutions, real-time data access, and a client-first culture.

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Frequently asked questions

Cushman & Wakefield plc is a leading global commercial real estate services firm, providing a broad range of services including tenant representation, valuation and advisory, global capital advisory, investment, loan and portfolio sales, industrial consulting, agency leasing, and supply chain and smart building solutions. The company's operations span the Americas, Europe, the Middle East, Africa, and Asia Pacific, serving a diverse set of clients from real estate owners and occupiers to tenants, investors, and multi-national corporations. It is headquartered in London, England, and its shares are listed on the New York Stock Exchange under the ticker symbol CWK.

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