doValue (DOV) investor relations material

Platform overview and business model

• Operates a dual-engine platform: institutional credit management and digital receivables management across 14 European markets, managing €133bn in credit assets for 140+ clients and ~10 million digital claims annually.

• Asset-light model with no balance sheet risk, relying on long-term contracts and recurring revenue streams.

• Revenue is generated through base fees on assets under management, collection fees, and value-added services.

• Over 80% of revenue is secured through long-term contracts or long-standing client relationships, ensuring high revenue visibility.

• Market leader in Italy, Greece, Cyprus, and #2 in Germany, with strong positions in Spain and other key European markets.

Growth, diversification, and M&A

• Achieved three-year new business growth target in two years, with €24.4bn from new business in 2024-2025.

• Diversified revenue mix: over 50% non-NPL revenue expected in 2026, driven by digitalization and value-added services.

• Disciplined M&A strategy expanded geography, capabilities, and client base, including recent acquisitions of Gardant and coeo.

• Revenue CAGR of 30% and EBITDA of €55-60m (2025) from coeo, with strong client retention and expansion.

• New business plan to be unveiled in October 2026, targeting further growth and diversification.

Technology, efficiency, and value-added services

• AI-driven digital platform enables scalable, automated management of high-volume claims, reducing collection costs and increasing productivity.

• Value-added services (VAS) contribute ~€100m in revenue, up 20% YoY, including data analytics, advisory, brokerage, and legal support.

• 70% of files resolved entirely digitally, with customer-centric approach and high satisfaction ratings.

• Proprietary data and AI models provide predictive insights and competitive advantage.

• Expansion into new segments such as utilities and mortgage brokerage broadens the addressable market.