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DXC Technology Company (DXC) investor relations material

DXC Technology Company J.P. Morgan 2025 Ultimate Services Investor Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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J.P. Morgan 2025 Ultimate Services Investor Conference summary18 Nov, 2025

Strategic vision and AI transformation

  • AI is seen as a transformative force, with 2026 marked as the start of significant industry change and rapid innovation cycles driven by massive investment and tool maturity.

  • The cost and speed of innovation have improved, lowering barriers for risk-takers and enabling faster product development and testing.

  • AI is being integrated into all business functions, with productivity and cost savings realized across legal, marketing, and communications.

  • Every job, including leadership roles, is being impacted by AI, with internal pilots and digital twin voice AI used for earnings announcements.

  • The company is leveraging legacy systems as a foundation for new AI-driven solutions, using a two-track business model: core and fast track.

Business model evolution and product innovation

  • The fast track focuses on high-impact, AI-centric offerings, aiming for 10% of revenue within 36 months, with a portfolio approach to new bets.

  • Core Ignite, an extension of the legacy Hogan system, enables banks to add next-gen services via APIs without major infrastructure changes.

  • Development of Core Ignite took place from March to summer for product definition, with deployment expected at the start of the new year.

  • The company is also developing similar solutions in insurance and other sectors, leveraging proprietary workflow knowledge as a competitive moat.

  • Fast track products are being piloted internally before client rollout, with documented best practices and measurable improvements in efficiency.

Operational improvements and sales strategy

  • Efforts are underway to double the SAP practice by increasing utilization, rate cards, and deal flow, leveraging existing certified staff.

  • A new sales enablement team was launched to support the final stages of the sales process and improve conversion rates.

  • The pipeline is growing, with a focus on increasing the book-to-bill ratio and improving visibility into future bookings.

  • Renewals are strong, with record-low outages and high NPS scores, and proactive engagement in recompetes to retain and expand business.

  • New logo wins, such as Carnival Cruise Line, demonstrate success in competitive markets and provide a template for further expansion.

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Frequently asked questions

IT Services and Solutions

DXC Technology is an American IT services company with multinational operations. It provides a wide range of IT services and solutions, including cloud and platform services, analytics, applications, and security. The company operates across various sectors, delivering IT services that support and modernize the infrastructure, applications, and data architectures of businesses. DXC Technology is headquartered in Ashburn, Virginia, and its shares are listed on the NYSE.

Formation Through a Merger

DXC Technology was formed in 2017 through the merger of Computer Sciences Corporation (CSC) and the Enterprise Services segment of Hewlett Packard Enterprise (HPE). CSC, established in 1959, had a rich history of IT services and consulting, while HPE's services division, originating from Electronic Data Systems founded in 1962, had its robust IT expertise. This merger combined the strengths of both entities, creating a force to be reckoned with within IT services and solutions. DXC Technology's growth trajectory has been marked by strategic acquisitions, expanding its offerings in areas like cloud computing, cybersecurity, and analytics.

Comprehensive Services

The company’s offerings encompass a range of areas including cloud computing, cybersecurity, analytics, and application services. They specialize in digital transformation, assisting businesses in integrating advanced technologies like artificial intelligence, machine learning, and the Internet of Things into their operations. Additionally, DXC provides enterprise and cloud applications, IT outsourcing, as well as workplace and mobility solutions. Its approach combines deep technology expertise with a focus on understanding and addressing the unique challenges of each client, ensuring that its solutions and services also align with its customer's business objectives.

For Businesses of All Sizes

DXC Technology's services are utilized by a broad spectrum of businesses, ranging from small enterprises to large multinational corporations. It caters to several sectors including healthcare, finance, insurance, manufacturing, and public sector entities. Today, DXC technology competes in a highly competitive environment with companies such as Accenture and Capgemini.

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