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Fidelity National Financial (FNF) investor relations material

Fidelity National Financial Barclays 23rd Annual Global Financial Services Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Barclays 23rd Annual Global Financial Services Conference summary9 Sep, 2025

Market trends and performance

  • Purchase order volumes remained flat year-over-year in July and August, reflecting ongoing housing affordability challenges.

  • Refinance activity increased, with July up 20% month-over-month and August up 10% year-over-year, potentially benefiting from recent rate declines.

  • Commercial order volumes showed strength, up 14% in July and 5% in August year-over-year, with national orders up double digits for five consecutive quarters.

  • Industrial, multi-family, energy, and data centers are leading commercial asset classes, while office remains weak but is showing marginal improvement.

  • The commercial segment is on track for its third-best year, with further upside possible if office demand recovers.

Fee profile, home prices, and margins

  • Fee profiles correlate about 60% with home price changes; recent stabilization or declines in home prices have led to a 2% drop in purchase fee profile since June.

  • Commercial fee profiles are stable, with national at ~$15,000 and local at high $8,000s per transaction.

  • Margins have been flat year-over-year at 13.8% in the first half, with headwinds from healthcare costs (~$12 million in Q2) and increased tech/cybersecurity spend.

  • Incremental margins in direct operations are typically around 40%, with potential upside in national commercial and centralized refinance surges.

Investments, technology, and operational strategy

  • Completed company-wide deployment of SoftPro, enabling efficiency and AI integration.

  • Rolled out the inHere digital transaction platform, now with about a million users, enhancing customer engagement and operational scale.

  • Early-stage AI adoption includes company-wide access to Microsoft Copilot and GitHub tools, with a focus on productivity and risk management.

  • Increased cybersecurity investment reflects industry-wide risk environment, with ongoing efforts to harden systems.

  • Recruiting remains a priority, with a strong recent quarter; new hires are viewed as mini-acquisitions, though they create short-term margin drag.

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Frequently asked questions

Fidelity National Financial, Inc. operates as a title insurance company in the United States. It offers title insurance, escrow, and other title related services, including trust activities, trustee sales guarantees, recordings and conveyances, and home warranty insurance. The company offers national title insurance policies through its direct underwriting divisions and agencies that reissue the policies under their names.

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