Lowe’s
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Lowe’s (LOW) investor relations material

Lowe’s Goldman Sachs Global Consumer and Retail Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Goldman Sachs Global Consumer and Retail Conference summary15 Sep, 2026

Macro environment and growth outlook

  • Expectation for the second half of the year to mirror the first, with no significant macro improvement or deterioration anticipated.

  • Five consecutive quarters of positive comparable sales, driven by resilient DIY consumers and strong digital channel growth over 15% for two quarters.

  • Homeowners are focusing on smaller, deliberate projects rather than large renovations due to elevated interest rates and economic uncertainty.

  • Pro customers remain resilient, shifting to partial renovations when full projects are not feasible.

  • Confident in ability to grow and take market share regardless of macro conditions.

Competitive landscape and market share

  • Gaining share in key categories like appliances, supported by a unique same-day/next-day delivery network.

  • Market is broader than a duopoly, with significant share taken from small regional players.

  • Strong balance sheet enables investment in fulfillment and digital infrastructure, positioning for future housing recovery.

  • Strategy aims for disproportionate growth when the housing market recovers.

Pricing, value, and loyalty

  • Sophisticated pricing systems implemented, moving from manual processes to advanced architecture.

  • Two distinct loyalty programs for DIY and pro customers enable targeted promotions and value.

  • Recent promotional activity and price reductions seen as transitory, driven by tariff refunds.

  • Expect pricing to remain stable in the second half of the year.

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Q3 202718 Nov, 2026
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Frequently asked questions

Over 100 Years as a Hardware Store

Lowe's Companies Inc., founded in 1921, is a renowned American retail company specializing in home improvement and construction products and services. Headquartered in Mooresville, North Carolina, Lowe's operates a chain of retail stores across the United States and Canada. With a broad product assortment ranging from appliances to building materials, Lowe's caters to both individual homeowners and professional contractors.

Early Days

The company can trace its roots back over 100 years to the opening of Lowe’s North Wilkesboro Hardware. From a local operation selling everything from building materials to groceries, growth was limited until 1952 when businessman Carl Buchan took sole ownership of the company from the Lowe family. Anticipating a building boom in the wake of the second world war, Buchan quickly put his focus on expanding with the goal of turning into a national chain. The company went public in 1961 and has since then grown to be one of the largest home retailers in the world.

Big-box Retail

Like many other companies operating in North America, the company can be classified as a Big-box retailer, with some other notable examples including Walmart, Target, and Home Depot, which is one of Lowe’s main competitors. The company’s physical locations take up massive amounts of space and offer customers the ability to shop for everything they might require for their projects. Lowe’s places a large focus on training their employees to ensure that they’re qualified to give pointers and advice to shoppers who need guidance when it comes to what to purchase for their specific needs. In addition to its retail locations, Lowe’s also operates an online store.

For Professionals and Enthusiasts Alike

Another cornerstone of Lowe’s business is that they aim to provide everything a customer might need regardless of whether they’re a professional contractor remodeling a kitchen, or if they’re someone looking for materials for a DIY project. By offering a huge selection of items for their customers, they aim to provide a one-stop shopping experience for all things hardware, appliances, and home improvement.