Manulife Financial
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Manulife Financial (MFC) investor relations material

Manulife Financial Scotiabank’s 27th Annual Financials Summit summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Scotiabank’s 27th Annual Financials Summit summary10 Sep, 2026

Strategic milestones and financial performance

  • Released a refreshed enterprise strategy focused on AI, customer health, wealth, and longevity, leading to strong financial and operating results, including a 14% increase in core EPS and a 16% rise in contractual service margin year-to-date.

  • Returned CAD 2.6 billion to shareholders through dividends and share buybacks, entered the India life insurance market via a joint venture, and completed the largest acquisition in a decade with Comvest Credit Partners.

  • Announced a third innovative long-term care transaction with limited impact on future earnings.

  • Progress toward 18%+ core ROE by 2027 faces headwinds from disability experience in Canada, currency effects, and U.S. life variability, but remains achievable with continued growth in Asia and GWAM.

Asia business trends and growth drivers

  • Asia segment delivered over 20% earnings growth, driven by aging populations, the rise of regional financial centers like Hong Kong and Singapore, and the emergence of third-party distribution channels.

  • Hong Kong saw strong domestic and mainland Chinese demand, Japan doubled new business, and Singapore achieved nearly 40% new business CSM growth.

  • Differentiation through superior distribution and AI-powered initiatives is key to winning market share beyond benefiting from regional mega trends.

Hong Kong and mainland Chinese visitor (MCV) business

  • Hong Kong business is well-diversified, with about 25% of sales from mainland Chinese visitors, and remains resilient despite tax enforcement news, as structural demand drivers are intact.

  • Demand is supported by access to USD-denominated products, diversified portfolios, generational wealth transfer, and product sophistication.

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Frequently asked questions

A Well-Respected Canadian Financial Corporation

Manulife Financial Corporation, commonly known as Manulife, is a cornerstone of the Canadian financial services sector. Founded in 1887 in Toronto, this storied institution began its legacy as a life insurance company. Today, it has flourished into a multinational financial services conglomerate, offering a comprehensive suite of products, from life and health insurance to wealth and asset management. In the Canadian insurance landscape, Manulife holds a significant place, being one of the largest providers. Its longevity and history have made them a trusted company domestically, but also outside of Canada's borders.

The History

The history of the company is fascinating and expansive. The company was first incorporated by an act of parliament in 1887 and was spearheaded by Sir John A. Macdonald. He was Canada's first prime minister and Manulife's first president at the same time, and the idea was to provide robust life insurance offerings to Canadians. Over the years, Manulife distinguished itself through several innovative milestones. In 1897, it became the first Canadian insurer to operate in Asia, marking the start of its international presence. By the mid-20th century, Manulife had expanded its portfolio to include not only life insurance but also wealth management and banking services.

Manulife’s Services

At its core, Manulife provides financial services. While it started primarily as a life insurance provider, its offerings have since expanded. Today, the company provides a variety of services that range from individual life and health insurance to wealth and asset management. Additionally, Manulife also offers solutions for group benefits, supplying businesses with diverse employee benefits solutions. In an effort to continue to move with the times, Manulife has also integrated digital platforms into its operations.

International Expansion

Manulife's reach is not limited to Canada, even if that’s where a bulk of its operations have been conducted historically. In pursuit of broader markets and opportunities, the company has ventured into international territories. Asia became an early focus for Manulife's expansion and today they have a notable presence in countries such as China, Japan, and the Philippines. In the United States, Manulife operates under the "John Hancock" name, where it offers various insurance and competes with companies like AIG and Lemonade. The company's approach to global growth has been systematic, combining organic development and expansion with strategic acquisitions.