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Marriott International (MAR) investor relations material

Marriott International 2025 BofA Gaming, Lodging & Leisure Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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2025 BofA Gaming, Lodging & Leisure Conference summary4 Sep, 2025

Market and demand trends

  • Global RevPAR in July was up nearly 5%, with flat growth in the U.S. and Canada and 1% growth internationally, aligning with Q2 expectations.

  • Luxury segment demand remains strong, with U.S. and Canada luxury revenue up 6% and global luxury up 4% in July.

  • High-income consumers continue to prioritize travel, while lower-income segments face more economic headwinds, leading to a bifurcation in demand.

  • Group bookings for 2026 are up 8%, indicating robust future demand, especially for large meetings and events.

  • Select service and extended stay brands are seeing increased focus, with new concepts like StudioRes gaining traction.

Development and growth strategy

  • U.S. development is challenged by high construction costs and expensive financing, but deals are still being completed, especially in prime locations with strong brands.

  • The company holds the largest under-construction pipeline in the U.S. and Canada, capturing a disproportionate share of new opportunities.

  • In China, despite macroeconomic challenges, hotel signings rose 20% in the first half of the year, with a growing share of conversions and select brand expansion.

  • APAC, Middle East, and Europe are seeing strong unit growth, with conversions driving expansion in Europe due to limited greenfield sites.

  • Strategic partnerships, such as with MGM, have expanded group and transient business, adding significant room and meeting space capacity.

Organizational and operational initiatives

  • Recent streamlining of corporate decision-making has empowered regional teams and energized high-potential talent, improving agility and local market responsiveness.

  • Technology transformation is underway, with new platforms rolling out to select service brands, aiming to enhance guest experience and operational efficiency.

  • The new tech stack will allow seamless booking of rooms and ancillary services, driving both margin and top-line revenue growth.

  • AI initiatives include an incubator for proof-of-concept projects and exploration of integrating AI agents into the customer journey.

  • The Bonvoy loyalty platform is positioned as a key differentiator, connecting diverse brands and enhancing customer engagement.

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Frequently asked questions

Hotel Chain Giant

Marriott International, Inc. is an American company that operates and franchises hotels, timeshares, lodgings, and more globally. The company is one of the largest in its industry, with close to 1,5 million rooms available worldwide, and a majority of Marriott hotels and properties are run by franchisees. Marriott International is headquartered in Bethesda, Maryland and its shares are traded on the Nasdaq.

From Root Beer to Global Presence

Marriott International, founded by J. Willard and Alice Marriott, traces its origins back to 1927 when the couple started with a nine-seat A&W root beer stand in Washington, D.C. Their modest venture blossomed into the Hot Shoppes restaurant chain, and by 1957, they expanded into the hotel industry with the opening of the Twin Bridges Motor Hotel in Arlington, Virginia. The Marriotts capitalized on the emerging trend of road travel in the US, and their timing was impeccable; as interstate highways expanded, so did the demand for convenient, quality lodging. As the company grew, Marriott diversified its portfolio by acquiring and launching various hotel brands to cater to different market segments, from luxury to budget travelers. Today, the company competes on the international stage against other large international chains such as Hilton, InterContinental Hotels Group, Hyatt, and others.

Franchises

Marriott's franchise model is a foundational aspect of its business strategy. Instead of directly owning the majority of its properties, the company typically enters into management or franchise agreements with third-party owners. Under this model, the actual hotel assets are owned by independent investors or entities. Marriott, in turn, provides its brand name, standardized operational procedures, training resources, and access to its centralized reservation system. This arrangement allows the franchisees to gain an advantage from Marriott's established brand identity and systems, aiming for more consistent service delivery and potentially enhanced revenue streams. For its part, Marriott collects a fee, which is often based on a portion of the hotel's revenues. This franchise approach enables Marriott to expand its brand presence without the substantial financial outlay of property ownership, while the franchisees benefit from the backing of a well-known brand in the hospitality industry.

Different Hotel Experiences

Each brand within Marriott's portfolio is structured to offer different types of stays to suit various traveler preferences and needs. For those seeking luxury accommodations, they might consider brands like The Ritz-Carlton or St. Regis, which offer high-end services in prime locations. The Autograph Collection and Tribute Portfolio are designed to provide unique and individualized experiences, while Marriott Courtyard is perfectly suited for business travel. This merely scratches the surface of the offerings from Marriott but can act as an indication of the scope and variety of the different properties.

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