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National Research (NRC) investor relations material
National Research Q2 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q2 2025 earnings summary29 Jul, 2025
Executive summary
New CEO Trent Green appointed June 1, 2025, with a focus on sustainable growth, operational efficiency, and deepening customer relationships.
CEO transition included significant executive compensation, impacting reported margins and net results.
Strategic priorities include talent acquisition, sales reorganization, and differentiation in a competitive healthcare market.
Improved new logo sales, cross-sells, and customer retention attributed to a stronger sales team and resonant product portfolio.
Company operates as a single segment focused on analytics and insights for healthcare organizations.
Financial highlights
Q2 2025 revenue was $34.0M, down 3% year-over-year; six-month revenue was $67.6M, down 4% year-over-year.
Total recurring contract value (TRCV) grew 2% sequentially for the third consecutive quarter, reaching $137.0M at June 30, 2025.
Adjusted EBITDA margin held steady at 30% for Q2 2025, reflecting disciplined cost management.
Net loss for Q2 2025 was $0.1M, compared to net income of $6.2M in Q2 2024, primarily due to $6.6M in executive compensation.
Adjusted net income for Q2 2025 was $6.4M, with adjusted diluted EPS of $0.28, up from $0.26 in Q2 2024.
Outlook and guidance
Management expects operating income and margin to improve in the near term, excluding executive compensation charges.
CEO plans to develop and share a strategic plan in the next quarter; specific investment plans or timelines not yet provided.
Depreciation and amortization are expected to increase with continued investments in software and facilities.
Forward-looking statements include expectations for future dividends, share repurchases, and revenue growth, subject to risks and uncertainties.
Sales team reorganization strategy and focus?
Explain criteria for additional share repurchases.
NRC's core competitive differentiators?
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Next National Research earnings date
Status Update21 Oct, 2025
Next National Research earnings date
Status Update21 Oct, 2025
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Frequently asked questions
National Research Corporation, doing business as NRC Health, provides analytics and insights to healthcare organizations. The company specializes in collecting and analyzing patient and consumer feedback to improve healthcare experiences and outcomes. Its solutions include real-time feedback platforms, patient satisfaction surveys, and market research tools, catering to hospitals, health systems, and other care providers. The company is headquartered in Lincoln, Nebraska, and its shares are listed on the NASDAQ.
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