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Navient (NAVI) investor relations material

Navient Status Update summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Status Update summary19 Nov, 2025

Strategic transformation and phase two focus

  • Successfully completed phase one, generating $2 billion in discretionary cash for growth or distributions.

  • Phase two focuses on growing earnings, repositioning Earnest as a competitive fintech, and clarifying the distinction between legacy finance and fintech operations.

  • Earnest is migrating to standalone operations, integrating capital markets expertise, and building high-value customer relationships.

  • Enhanced disclosures and new performance metrics, such as return on equity, are being adopted to better reflect Earnest's value and enable peer comparisons.

Operational and technological advancements

  • Developed and launched a new modular lending platform, improving agility, automation, and conversion rates.

  • Increased loan automation and machine learning capabilities to support credit decisioning and pricing.

  • Integrated capital markets expertise into Earnest, optimizing securitization structures for higher return on equity.

  • Shifted from horizontal to vertical securitization, enhancing scalability and ease of loan sales.

  • Enhanced marketing, product development, and technology platforms completed to support accelerated growth.

Financial performance and growth metrics

  • 2025 illustrative financials: $219 million total revenue, $75 million operating profit, $724 million equity, with a pre-tax ROE baseline of about 12%.

  • Originations have increased 2.5x since 2023, with lead generation quadrupling and sales/marketing expenses remaining flat.

  • Operating efficiency has improved, with conversion rates up nearly 50% and FICO scores rising, supporting higher AAA securitization rates.

  • Earnest's cost structure is now competitive with larger fintech peers, despite operating at a smaller scale.

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Frequently asked questions

Navient Corporation provides asset management and business processing solutions to education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. Headquartered in Wilmington, Delaware, Navient employs team members in Western New York, Northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Navient Corporation was founded in 1973 and is headquartered in Wilmington, Delaware.

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