Paymentus
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Paymentus (PAY) investor relations material

Paymentus 47th Annual Raymond James Institutional Investor Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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47th Annual Raymond James Institutional Investor Conference summary3 Mar, 2026

Business overview and market position

  • Provides a cloud-based bill payment platform serving utilities, government, insurance, telecom, healthcare, public sector, B2B, taxes, and consumer finance verticals.

  • Utilities account for about 50% of revenue, with the rest spread across multiple sectors.

  • Has rapidly grown, quadrupling revenue in five years to $1.2 billion, but still holds only a fraction of the total addressable market.

  • Platform enables all payment channels (digital, physical, phone) through a single integration, serving thousands of billing companies.

  • Continues to expand into new verticals and sees significant untapped opportunities.

Financial performance and growth drivers

  • Achieved 37% gross revenue growth and 46% Adjusted EBITDA growth in 2025.

  • Targets a 20% top-line CAGR and 20–30% Adjusted EBITDA dollar growth.

  • Growth is driven primarily by new client implementations, followed by expansion within existing customers and digital conversion tailwinds.

  • Existing customers present significant wallet share expansion potential, supported by a dedicated Customer Adoption Success Team.

  • Guidance philosophy is conservative, with the ability to meet top-end guidance without new client signings.

Technology and competitive landscape

  • Platform is described as the "central nervous system" for revenue collection, integrating inbound and outbound payments for both consumers and businesses.

  • AI is deeply embedded, used for internal efficiencies and as a value-add for clients.

  • Competitive advantages include platform purity, scalability, and a crowdsourced feature set that is difficult for both legacy and newer competitors to replicate.

  • Displaces in-house and legacy solutions, increasingly winning large enterprise clients.

  • Operating leverage allows for financial accretion even as the client mix shifts toward larger enterprises.

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Wolfe FinTech Forum11 Mar, 2026
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Frequently asked questions

Paymentus Holdings Inc. is a provider of cloud-based bill payment technology and solutions. The company enables businesses and organizations across various industries to offer their customers a secure, flexible, and user-friendly platform for managing and paying bills. Its services include online, mobile, and automated phone payment systems. The company is headquartered in Charlotte, North Carolina, and its shares are listed on the NYSE.

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