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Pets at Home Group (PETS) investor relations material
Pets at Home Group H1 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Group consumer revenue grew 0.7% to £1.06bn, but group profit fell 33% to £36.2m, mainly due to retail underperformance, while the Vet Group delivered strong growth and now represents the majority of group profits and cash flow.
Retail business faced significant challenges, including subdued consumer confidence, lagging innovation, slow adaptation to trends, and execution issues, prompting a turnaround plan focused on product, price, execution, and cost.
The Vet Group, leveraging a joint venture model, grew revenue by 6.7% and profits by 8.3%, underpinned by sector-leading capabilities and continued expansion.
Strategic priorities include resetting product ranges, improving pricing competitiveness, enhancing execution, and reducing support office costs by £20m by FY 2027.
Search for a new CEO is underway, but leadership remains focused on addressing current challenges.
Financial highlights
Group profit declined by 33% year-over-year to £36.2m, with retail profits at £3.5m and Vet Group profits at £44.9m.
Group consumer revenue reached £1.06bn, up 0.7% year-over-year; retail revenue declined 2.3% to £680m, Vet Group revenue grew 6.7% to £376m.
Group cash flow/free cash flow increased 2.6% to £34m, underpinned by Vet Group cash generation of £54m.
Group gross margin declined by 80bps to 45.5%, with retail down 105bps and Vet Group up 29bps.
Online sales grew double digits, now representing 20% of retail sales, with 30% of online orders collected in-store.
Outlook and guidance
Full-year underlying PBT expected to be £90–100m, with guidance reconfirmed and Vet Group expected to deliver PBT over £80m.
Retail turnaround plan is gaining traction, with sequential improvement in retail performance and further benefits expected as initiatives roll out.
Insurance launch on track for 2026, with expected FY26 losses of £5m.
Full-year tax rate expected at 27-28%; net debt to finish the year around £25m.
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