Quest Diagnostics
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Quest Diagnostics (DGX) investor relations material

Quest Diagnostics 44th Annual J.P. Morgan Healthcare Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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44th Annual J.P. Morgan Healthcare Conference summary13 Jan, 2026

Business overview and market position

  • Serves one-third of the U.S. adult population annually, with 220 million requisitions and 80 million direct blood draws in 2024.

  • Operates over 8,000 blood draw locations and manages 80 billion patient data points from the past decade.

  • Holds a 12% share in the physician office lab market and runs a growing $800 million hospital co-lab business, expected to reach $1 billion by 2026.

  • Recent Canadian acquisition expanded reach to 25% of the Canadian population, mainly in Ontario and British Columbia.

  • B2B focus remains strong, with 4%-5% organic growth guidance and expansion into new geographies and large health systems.

Growth drivers and innovation

  • Consumer-initiated testing grew from $30 million in 2021 to $250 million in 2024, with direct channels and partners like Function Health and wearables companies.

  • Advanced diagnostics in cardiometabolic health, autoimmune disorders, and brain health, including proprietary Alzheimer's blood tests.

  • AI and automation deployed in labs and customer service, improving productivity and enabling digital cytology and dynamic route optimization.

  • M&A remains a key strategy, with $2.8 billion deployed over three years, focusing on regional labs, health system outreach, and capability building.

  • Operating margin targeted to improve by 75-150 basis points, with continued focus on cost productivity and patient experience.

Industry trends and strategic outlook

  • Demographic shifts toward an older, sicker population drive demand for chronic disease and wellness testing.

  • Prevention and wellness currently make up one-third of revenue, with ambitions to increase this share.

  • Partnerships with large physician groups and health systems enable scale and IT integration, supporting national reach.

  • AI tools for both patients and physicians aim to enhance result interpretation and trend analysis.

  • Guidance reaffirmed for 4%-5% revenue growth, 7%-9% adjusted EPS growth, and $3-$3.3 billion free cash flow from 2025-2027.

Consumer-initiated testing: future growth outlook
AI: Lab operations vs. external tools opportunity
Key drivers for 2026 margin expansion
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Q4 202510 Feb, 2026
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Frequently asked questions

Quest Diagnostics Incorporated provides diagnostic testing, information, and services to patients, physicians, health care providers, and hospitals in the United States. The company's Diagnostic Services segment offers anatomic pathology services comprising anatomic pathology services; clinical pathology services comprising clinical chemistry tests and hematology on-demand laboratory services; parasitology laboratory services; thyroidservice; microbiology laboratory services; clinical pathology laboratory services consisting of test menu items classified into various panels; cytology laboratory services; urology service comprising cystoscopy on-demand laboratory service, digital rectal examinations on-demand examination service, flexible cystoscopy on-demand examination service, prostate needle aspirate cytology on-demand examination service, prostate digital rectal examination on demand examination service, and prostate ultrasound examination on demand investigation service. The company is based in Secaucus, New Jersey.

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