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Quest Diagnostics (DGX) investor relations material
Quest Diagnostics 44th Annual J.P. Morgan Healthcare Conference summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Business overview and market position
Serves one-third of the U.S. adult population annually, with 220 million requisitions and 80 million direct blood draws in 2024.
Operates over 8,000 blood draw locations and manages 80 billion patient data points from the past decade.
Holds a 12% share in the physician office lab market and runs a growing $800 million hospital co-lab business, expected to reach $1 billion by 2026.
Recent Canadian acquisition expanded reach to 25% of the Canadian population, mainly in Ontario and British Columbia.
B2B focus remains strong, with 4%-5% organic growth guidance and expansion into new geographies and large health systems.
Growth drivers and innovation
Consumer-initiated testing grew from $30 million in 2021 to $250 million in 2024, with direct channels and partners like Function Health and wearables companies.
Advanced diagnostics in cardiometabolic health, autoimmune disorders, and brain health, including proprietary Alzheimer's blood tests.
AI and automation deployed in labs and customer service, improving productivity and enabling digital cytology and dynamic route optimization.
M&A remains a key strategy, with $2.8 billion deployed over three years, focusing on regional labs, health system outreach, and capability building.
Operating margin targeted to improve by 75-150 basis points, with continued focus on cost productivity and patient experience.
Industry trends and strategic outlook
Demographic shifts toward an older, sicker population drive demand for chronic disease and wellness testing.
Prevention and wellness currently make up one-third of revenue, with ambitions to increase this share.
Partnerships with large physician groups and health systems enable scale and IT integration, supporting national reach.
AI tools for both patients and physicians aim to enhance result interpretation and trend analysis.
Guidance reaffirmed for 4%-5% revenue growth, 7%-9% adjusted EPS growth, and $3-$3.3 billion free cash flow from 2025-2027.
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