Remitly Global (RELY) investor relations material

Strategic focus and business momentum

• Emphasis on sharp pricing, fast money movement, and excellent service to gain market share and build trust.

• Ongoing initiatives to improve pricing, expand the network, and enhance customer service, leveraging AI and operational improvements.

• Clear understanding that customers will always demand lower costs, faster transfers, and better service, driving continuous improvement.

Revenue diversification and growth drivers

• Diversification efforts include high-value senders, small business clients, and monetizing receivers, with early traction in all areas.

• Remitly Global Card launched to serve cross-border customers, offering features like liquidity, loyalty, and card-to-card transfers.

• Targeting 5% of revenue from new streams in 2024, aiming for over 10% by 2028, including membership, interchange, and interest income.

Technology and AI integration

• AI is leveraged to reduce costs, improve customer experience, and accelerate product development.

• AI-driven efficiencies have enabled faster product launches, such as the Remitly Global Card, and are expected to continue providing tailwinds.

• Organizational structure flattened to enable smaller, faster teams, enhancing agility and decision-making.